- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Chenega Corporation (Arlington, VA)
- …and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + ... field preferred. + 3+ years of experience managing a technical support team. + Must meet DoD...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... in the heart of our nation's capital. As a Help Desk Technician, you are the foundation...MAKE AN IMPACT: + Providing a high level of technical support and service to our onsite… more
- TRIAEM, LLC (Silver Spring, MD)
- …and licenses. + Provide operational support in the absence of the Help Desk Team Leader, ensuring smooth day-to-day operations. + System Administration & ... Description TRIAEM is seeking a highly motivated and experienced Help Desk Specialist to join our team,...deliver effective solutions. Key Responsibilities + Incident Management & Technical Support : + Identify, research, and resolve… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor… more
- TAD PGS, Inc. (Laurel, MD)
- …**Work site is 100% Onsite in Laurel, MD** We are seeking an IT Help Desk Agent to help us support the information technology needs of the nation ... We have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company...support for account administration requests via the Service Desk ticketing tool, phone, email, live agent and chat… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...must include at least two of the following areas: technical and user documentation, end-user training, network support… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...Must have at least 5 years Tier 2 IT Technical support experience + Must be able… more
- MPR Associates (Alexandria, VA)
- …one year of employment. Experience + Two or more years of related Service Desk technical and managerial experience in a Professional Services environment is ... firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you...MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle… more
- ProSphere Tek (Washington, DC)
- …or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to shift ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and ... Responds to telephone calls, email, and personnel requests for technical support . Documents, tracks, and monitors the...ensure a timely resolution. Ensures that all phases of help desk support are properly… more
- UIC Government Services and the Bowhead Family of Companies (Alexandria, VA)
- **Overview** HELP DESK SPECIALIST (HITS-R): Bowhead seeks a Help Desk Specialist to support the High Performance Computing Modernization Program ... Bowhead will provide the High Performance Computing Modernization Program (HPCMP) with technical and professional support elements required for the operation of… more