- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- Chenega Corporation (Arlington, VA)
- …Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level: Secret Clearance. Top ... Tier 1 Help Desk Analyst Arlington, VA . Information...DoD IAT Level II Certification is required. + DoD Secret Clearance is required. Top Secret … more
- General Dynamics Information Technology (Washington, DC)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**...months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required… more
- General Dynamics Information Technology (Washington, DC)
- …4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification and a Security+ ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Telecommunications ... **Skills:** Communication,Customer Service, Help Desk Support,Troubleshooting **Certifications:** Security+, CE -...support. + **Security Clearance Level:** Must possess a current Top Secret /SCI security clearance. + **Required Skills… more
- CACI International (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular Percentage of Travel...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. + Thoroughly documents… more
- Stratus Solutions (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... * Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Belay Technologies (Laurel, MD)
- …and problem resolution for all the client, server, storage, network devices, Etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem ... improve reliability and performance. Candidates should have the following qualifications: + TS /SCI Clearance with polygraph + A bachelor's degree and ten (10) years… more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Security+ (DoD 8570 Compliance) * Security Clearance Level: Active Top Secret \DOE Q * Location: On Customer… more
- TekSynap (Arlington, VA)
- …+ Bachelor's degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager ... operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...labor category with at least 5 years' experience providing Tier 1 support for a TS /SCI system.… more
- General Dynamics Information Technology (Newington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... our differentiator. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter....Senior joining our team to enable the customer's mission Tier 1 & 2 support. HOW A SYSTEMS ADMINISTRATOR… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced troubleshooting ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Chenega Corporation (Oakton, VA)
- …and Program Management. Job Title:System Administrator Location:Oakton, Virginia Clearance Level: Top Secret Clearance Summary We deliver essential technology ... results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. +… more
- CACI International (Washington, DC)
- …Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up to ... CACI is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System… more
- ManTech (Arlington, VA)
- …of servers/network devices/security appliances **Basic Qualifications:** + 4 + years' experience working tier 1/2 computer help desk + DoD 8570, Information ... environment and achievement of goals. **Clearance Requirements:** + Should have an current/active Top Secret /SCI clearance with JAFAN 6/0 eligible + Should have… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to...are actively hiring a Technical Support Analyst, Staff with TS /SCI clearance and polygraph to join our Mission Technology… more
- Leidos (Washington, DC)
- …issuing and maintaining Public Key Infrastructure (PKI) tokens. + Working with automated Help Desk tools such as Microsoft System Center, Remedy, and ServiceNow. ... Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...communication skills, both written and verbal + Clearance Requirement: TS /SCI **What sets you apart?** + DHS or other… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...communication skills, both written and verbal + Clearance Requirement: TS /SCI Preferred Qualifications + DHS or other government contract… more