- Kyndryl (Olympia, WA)
- …and our communities. **The Role** Kyndryl is looking for a talented and passionate Escalation Engineer to join our growing Customer Success team. In this ... knowledgeable, and going above and beyond to make our customers successful. The Escalation Engineer role is critical, focusing as an escalation point for… more
- Windstream Communications (Olympia, WA)
- …_** **About the Role:** The Engineer -Wholesale NOC role entails an Escalation Engineer function. The position will be responsible for technical support ... to Windstream Wholesale customers. **What You'll Do:** + Serve as a technical escalation point of contact for Wholesale NOC team members + Provide fault management… more
- Meta (Olympia, WA)
- **Summary:** Meta is seeking an experienced engineer to join our Production Engineering team. Production Engineers at Meta are hybrid software/systems/infrastructure ... underway in the company.Relevant industry experience is important (Software Engineer , Site Reliability Engineer (SRE), Systems ...you will share an on-call rotation and be an escalation contact for service incidents 5. Partner alongside the… more
- Meta (Olympia, WA)
- …from new grads to industry experts. Relevant industry experience is important (Software Engineer , Site Reliability Engineer (SRE), Systems Engineer ,, DevOps ... we are always learning.This position is full-time. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management,… more
- Rocket Software (Olympia, WA)
- …in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the ... installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process… more
- Fujifilm (Olympia, WA)
- …visit_ _healthcaresolutions-us.fujifilm.com_ _._ **External US** **Job Title:** **Imaging Service Engineer I** **Territory base: Athens, GA (within 45 miles)** **Job ... purpose** An Imaging Service Engineer I is responsible for performing scheduled service work...proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and… more
- Fujifilm (Olympia, WA)
- …please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **External US** **Job Title:** **Field Service Engineer II - Ultrasound** **Job purpose** The Field Service ... Engineer II - US is responsible for performing scheduled...proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and… more
- Cardinal Health (Olympia, WA)
- …fun and collaborative atmosphere. We currently have a career opening for a SR Cybersecurity Engineer . We are open to a remote worker in this position. This role will ... a focus on automation + Team player and mentor that acts as the escalation point for technical/security issues from less experienced team members + Grow and foster… more
- Public Consulting Group (Olympia, WA)
- …and troubleshooting application and report issues, and issue resolution or escalation . Ensures all production changes are made in accordance with lifecycle ... methodology, version control, appropriate testing, and risk guidelines. Acts as an internal expert in terms of the assigned systems and is responsible for knowing what changes have been made to the base systems. Plays a critical role in delivering high-quality… more
- Pearson (Olympia, WA)
- **Summary:** As a Senior Software Developer, you will be the most senior engineer of a 3-person dev team focused on adding new "Item Assist" features using **C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 5+… more
- Acxiom (Olympia, WA)
- …effectively work through issue resolution which may include tool errors that require escalation and data integrity issues + Develop an understanding for some of the ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintain high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Acxiom (Olympia, WA)
- …and external to track and manage solution delivery. + Serve as an escalation point for day-to-day program management issue resolution and risk management to both ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Pearson (Olympia, WA)
- **Summary:** As a mid-level Software Developer, you will be an experienced engineer on a 3-person dev team focused on adding new "Item Assist" features using C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 3+… more