- First Horizon Bank (Knoxville, TN)
- … of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports and ... to be the best at serving their customers one opportunity at a time. **SUMMARY** The Performance Manager's primary focus is coaching, development and performance… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... programs in patient care, education, and research. **Organization:** Operations Control Center **Job Summary:** JOB SUMMARY Coordinates components related to the… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …to military service members and their families. Demonstrates an ability to train, coach , counsel, and evaluate the performance of direct reports. Guides direct ... families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance ...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... YOE required BSN or Master's preferred Department Summary: Vanderbilt University Medical Center (VUMC) is accepting applications for the Case Manager role within our… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... on site at our main campus at 1211 Medical Center Dr., though there will be opportunities for some...sufficient knowledge, training, and experience to role model and coach less experienced peers. * Nursing Patient Assessment &… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Possesses sufficient knowledge, training, and experience to role model and coach less experienced peers. * Care Planning (Intermediate): Demonstrates ability to… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Clinical Staff Leader is to ensure the unit's optimal performance by engaging in effective problem solving for staff,...sufficient knowledge, training and expertise to role model and coach less experienced staff. * Quality Management (Novice): Has… more
- Vanderbilt University Medical Center (Nashville, TN)
- …for day to day management of VUMC's Patient Transport and Dispatching Center operation. Maintain accountability for excellent department performance resulting in ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...and satisfied employee group by proper staffing, completing timely performance appraisals, ongoing training, development and mentoring staff, and… more
- Vanderbilt University Medical Center (Lebanon, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... to absorb changes to major assignments while maintaining a high level of performance . Uses available time efficiently. Follows up to assure problems and issues are… more
- Vanderbilt University Medical Center (Lebanon, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Possesses sufficient knowledge, training, and experience to role model and coach less experienced peers. * RN Access Patient Education (Intermediate): Demonstrates… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Possesses sufficient knowledge, training, and experience to role model and coach less experienced peers. * Nursing Patient Education (Intermediate): Demonstrates… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... in patient care, education, and research. **Organization:** Vanderbilt Kennedy Center **Job Summary:** Job Summary: Provides technical assistance, oversees and… more
- Robert Half Office Team (Knoxville, TN)
- …current call center employees. Monitor call volumes, hold times, and performance standards, using data analytics to track team and individual metrics. Coach ... industry, is seeking a proactive and hands-on Customer Service Call Center Supervisor for an onsite, permanent contract-to-permanent opportunity. The organization… more
- Veterans Affairs, Veterans Health Administration (Nashville, TN)
- …Senior Social Worker assigned to the Emergency Department (ED) or Urgent Care Center with responsibilities to provide direct social work services for adult Veterans ... work, primary care, and nursing by providing input in hiring, performance reviews, incentives, and discipline. Collaborates with clerical supervisors for similar… more
- Otsuka America Pharmaceutical Inc. (Nashville, TN)
- …ensuring all personnel meet high professional and scientific standards + Lead, mentor, coach , and support performance management of the national team of Rare ... accountable for setting the US strategy, operational oversight, and performance management of the Rare Disease Field Medical Affairs...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
- ChenMed (Memphis, TN)
- …Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing ... they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct… more
- Otsuka America Pharmaceutical Inc. (Nashville, TN)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka America Pharmaceutical Inc.,… more
- Cardinal Health (Nashville, TN)
- …enrollment, and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily ... perform job responsibilities. + Oversee daily operations for quality performance monitoring team of up to 8 team members...support ensuring team members can perform job responsibilities. + Coach , teach, train, and mentor team members in a… more
- BrightSpring Health Services (Nashville, TN)
- …with Contracting, Field Branch Operations, Credentialing, and central functions at Support Center including Cash Control and Accounting. They should be able to lead ... the efficiency of revenue cycle processes and overall financial performance . Responsibilities + Manage all aspects of the revenue...the versatility required to be a leader, manager, teacher, coach , and mentor while placing high value on people… more
- CenterWell (Nashville, TN)
- …in customer experience. **Key Responsibilities** **Team Leadership & Development** + Inspire, coach , and mentor a team of 10-15 product professionals, fostering a ... collaborative, innovative, and high- performance culture. + Champion professional growth and skill development, ensuring team members reach their full potential.… more