- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Goodlettsville, TN)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CGI Technologies and Solutions, Inc. (Knoxville, TN)
- ** Quality Assurance Manager** **Category:** Testing/ Quality Assurance **Main location:** United States, Louisiana, Lafayette **Alternate Location(s):** ... Description:** CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead ...a dynamic team environment. . Desire for excellence in customer satisfaction, process and product quality , and… more
- US Tsubaki Power Transmission LLC (Portland, TN)
- The TSUBAKI name is synonymous with excellence in quality , dependability and customer service . US Tsubaki Automotive, LLC is an international tier-one ... high-speed chain drive systems to the automotive industry. The Quality Assurance Administrator supports the quality...and related activities in order to meet timing and customer expectations. + Work with QA and engineering on… more
- HCA Healthcare (Nashville, TN)
- **Description** **Introduction** Do you have the career opportunities as an ITSM Process Assurance Analyst you want with your current employer? We have an exciting ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Do you want to work as an ITSM Process Assurance Analyst where your passion for creating positive patient… more
- CVS Health (Collierville, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Teledyne (Lewisburg, TN)
- …and reviews; preparing and completing action plans; implementing production, productivity, quality , and customer - service standards; identifying and resolving ... objectives in a management capacity by developing, implementing, and maintaining quality assurance systems and activities. The role ensures compliance… more
- Robert Half Office Team (Nashville, TN)
- Description We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key ... and report on key performance indicators (KPIs) to track service quality and efficiency. * Facilitate training...communication. If you are looking to grow in your customer service career, please APPLY TODAY! ###… more
- Kelly Services (Mount Juliet, TN)
- … quality systems and standards. If you have a strong background in food manufacturing quality assurance , we want to hear from you! As a Quality ... Technician, you'll be on the front lines of quality assurance , working collaboratively with both production and quality teams. Your responsibilities will… more
- Insight Global (Nashville, TN)
- … customer and company standards. Essential Functions: - Serves as the Quality Assurance representative on the New Product Introduction (NPI) team for ... all new product launches. - Ensures that all required Quality Assurance items are included in the...- Submits First Article Inspection (FAI) documents to the customer for approval. - Leads or assists in the… more
- CVS Health (Memphis, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Amrize (Nashville, TN)
- …and solutions, is seeking a dedicated Supplier Quality Engineer to join our Quality Assurance team. This position is crucial for ensuring the integrity and ... corrective measures. + Act as the back-up for the Customer Quality Engineer for limited support during... Engineer and, if necessary, to the Director of Quality Assurance for further action. + Identify… more
- CVS Health (La Follette, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Nashville, TN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Teledyne (Lewisburg, TN)
- …product introduction and customer needs. -Participates in the review of customer designs to contribute quality assurance requirements and considerations. ... and reviews; preparing and completing action plans; implementing production, productivity, quality , and customer - service standards; identifying and resolving… more
- Otsuka America Pharmaceutical Inc. (Nashville, TN)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- L3Harris (Nashville, TN)
- …effective working either alone or as part of a team. + Strong customer service orientation. + Experience working in a team-oriented, collaborative environment. ... Experience: + Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related… more
- Houston Methodist (TN)
- …of diagnoses and procedures, and coding and documentation training. + Assists with quality assurance (peer) reviews to ensure data integrity and accuracy of ... At Houston Methodist, the Coding Quality Auditor position is responsible for ensuring accuracy...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Vanderbilt University Medical Center (Lebanon, TN)
- …utilizing customer satisfaction, best practices and market information to improve customer service and satisfaction. * Create an organizational culture (both ... in a timely manner (normally annually). * Identify, establish and evaluate quality assurance standards, programs, and procedures within department. * Establish… more