- GovCIO (Nashville, TN)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/help-desk- technical - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5410_ **Category** _Administrative Services/… more
- FranklinCovey (Nashville, TN)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Deloitte (Hermitage, TN)
- …as required. This role will allow you to demonstrate your extraordinary customer service and technical support skills to solve problems with laptops, ... at all levels of the organization. You will provide technical support to Deloitte's mobile workforce locally,...professional setting/corporate environment and minimum of 6 months of customer service experience. + Ability to meet… more
- TEKsystems (Nashville, TN)
- … -Hardware Maintenance -Logistical Support Skills Desktop, Windows 10, Troubleshooting, Customer service , Technical support , Hardware, Support ... , Active directory, Windows, Office 365 Top Skills Details Desktop, Windows 10,Troubleshooting, Customer service , Technical support Additional Skills &… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- First Horizon Bank (Knoxville, TN)
- … to the application user. 4) Allow him/her to straddle both customer service and technical support areas. 5) Diagnose and answer complex problems ... The primary duty of this position is to resolve customer issues that are not due to a system...must be skilled to:** 1) Define and document all technical support procedures. 2) Proactively identify and… more
- Mass Markets (Nashville, TN)
- …or older + High school diploma or equivalent + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... motivated to achieve success. In this position, you will deliver comprehensive customer service and sales support , guiding customers through their coverage… more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Mitsubishi Chemical Group (Nashville, TN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Nashville, TN)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Sutherland Global Services (Nashville, TN)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- Vanderbilt University (Nashville, TN)
- The Technical Support Specialist provides remote and in-person support to the Vanderbilt University community. In addition to handling complex technical ... and Troubleshooting: + Provide comprehensive remote and in-person technical support to students, faculty, and staff,...development within the IT field is necessary. + Excellent customer service skills, demonstrated through a proven… more
- Amazon (Nashville, TN)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching...achieve. Basic Qualifications - 3+ years of telephony porting technical support experience - Bachelor's degree in… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Jan 11, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company / ... training is provided. The liability to provide top quality technical support is greater due to the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer… more
- CVS Health (Nashville, TN)
- …8-4:30pm for the first 6 weeks) Preferred Qualifications: + 2+ years of desktop support experience. + Excellent Customer Service skills. + Strong Analytical ... Summary** The IT Service Center Technician provides technical phone support for CVS Health employees,... requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard… more
- BASF (Nashville, TN)
- **Now hiring! Technical Service Specialist - Commercial Transportation** **Remote role w/company car provided; must be located near a major metropolitan city ... with an airport** We are looking for a Technical Service Representative to join our Coatings...directly with our customers, you will maintain high quality customer service standards through process development, correct… more
- Rocket Software (Nashville, TN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Cracker Barrel (Lebanon, TN)
- …software issues. Troubleshoots problems for stores. Provides a high level of customer service to answer questions, implement solutions, or determine appropriate ... and career - you crave.** **WHAT YOU'LL DO** Provides support to all field users by answering telephone calls...cards, gift cards, etc. Provides a high level of customer service and utilizes provided knowledge bases… more
- Fujifilm (Nashville, TN)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Nashville, TN)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more