• CX Customer Delivery

    Cisco (Austin, TX)
    CX Customer Delivery Project Manager - Amazon The application window is expected to close on: Jan 20th 2025.However, the job posting may be removed ... using industry-leading Cisco software products. Your Impact * As a Technical Customer Delivery Project Manager, you will report directly to the VMO… more
    Cisco (01/11/25)
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  • CX Program Manager

    EDB (Austin, TX)
    …and budgets. + **Stakeholder Collaboration** : Partner with cross-functional teams-including Customer Success, Sales, Product, and Operations-to ensure project ... managing cross-functional projects in a SaaS or technology environment, preferably initiatives in CX functions + Strong project management skills with a proven… more
    EDB (11/27/24)
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  • Program Manager, Amazon Exports, Cross Border…

    Amazon (Austin, TX)
    …make on every order, every day. XB DEX defines, builds, launches, and manages customer -facing delivery programs and the CX features presented to millions ... Description For millions of customers worldwide, the Amazon name is synonymous with delivery - and the Cross-Border Delivery Experience (XB DEX) team provides… more
    Amazon (12/21/24)
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  • Sr. Operations Engineer, Robotics

    Amazon (Dallas, TX)
    …aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer ... solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the… more
    Amazon (12/04/24)
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  • Bilingual Customer Service Representative…

    Mass Markets (Dallas, TX)
    …who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project ; however, we can ... POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR...(Download speed of 20Mbps+) (If working for a work-at-home project ) + Excellent organizational, written, and oral communication skills… more
    Mass Markets (10/16/24)
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  • Bilingual Bank Customer Services…

    Mass Markets (Dallas, TX)
    …service and extraordinary customer satisfaction. There are a wide variety of project openings on government programs and some of the most recognizable brands in ... partner in the industry. We are looking for bilingual customer services agents to support inbound customer ...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
    Mass Markets (11/26/24)
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  • Bilingual Bank Customer Service…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service agents to support inbound ... in the world. There are a wide variety of project openings on government programs and some of the...While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support… more
    Mass Markets (10/16/24)
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  • Customer Service Agent (Hiring Immediately)

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... in the world. There are a wide variety of project openings available. Schedules vary by site and program...$15.00 / hour - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role,… more
    Mass Markets (10/16/24)
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  • Inbound Customer Service Opening…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW INBOUND CUSTOMER SERVICE OPENINGS We are looking for inbound customer service agents to support projects for a wide variety of clients. You ... will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates… more
    Mass Markets (10/16/24)
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  • Contact Center Senior Solution Architect/Pre-Sales

    Concentrix (Austin, TX)
    …at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful ... data, and strong tech to accelerate CX transformation at scale. You will be surrounded by...leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
    Concentrix (01/08/25)
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  • Apigee Architect

    Concentrix (Austin, TX)
    …Leadership Skills:** + ** Project Leadership:** + Lead the discovery, design, and delivery of Apigee migrations to meet client needs. + Show strong leadership in ... capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design,… more
    Concentrix (01/08/25)
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  • Sr. Engineer, Software

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer works closely… more
    Verint Systems, Inc. (11/23/24)
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  • Engineer, Software

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... documentation for feature requirements in a process-oriented fashion + Participates in project planning meetings to share their knowledge of system options, risk,… more
    Verint Systems, Inc. (12/19/24)
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  • Tech Lead

    Concentrix (Austin, TX)
    …at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful ... data, and strong tech to accelerate CX transformation at scale. You will be surrounded by...leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
    Concentrix (01/11/25)
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  • Sr. Software Architect

    AireSpring (Dallas, TX)
    …to delivering exceptional user experiences through intuitive and visually appealing customer portals. We are seeking a talented, entrepreneurial Customer ... the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics and...This role requires a critical blend of technical expertise, project management skills, and a deep understanding of how… more
    AireSpring (01/14/25)
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  • Manager 2, Business Operations

    Intuit (Plano, TX)
    …strategic initiatives + Business Intelligence: Lead a data team that manages Customer Experience ( CX ) insights and data infrastructure, reporting, and analytics ... Overview Come join Intuit as a Senior Business Operations Manager within the Customer Success team, supporting the ProTax Group business unit. You will be a key… more
    Intuit (11/10/24)
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  • Staff Technical Support Engineer - Mainframe

    Broadcom (Plano, TX)
    …and mentoring to less-experienced team-members, or colleagues. . Partner with Support Delivery Management and Engineering Teams to highlight customer 's business ... a talented and motivated Technical Support Engineer with a passion for Customer Success. This position is responsible for providing omni-channel support for complex… more
    Broadcom (12/13/24)
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  • Bilingual Contact Center Representative…

    Mass Markets (Dallas, TX)
    …are looking for bilingual contact center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will ... be responsible for answering inbound and outbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise.… more
    Mass Markets (11/26/24)
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  • Technical Support Representative (Full-Time)

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find… more
    Mass Markets (10/16/24)
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