- Accenture (Austin, TX)
- …as NICE, Verint, Calabrio, GenesysMinimum of 5 years of experience in defining contact center benchmarks & , quality rubrics, agent scorecard etc. to gather ... inputs and assess contact center performanceMinimum of 5 years of experience of gathering...Management, Experience working with global teamsExperience in analyzing historical call trends by source, handle time, and root cause… more
- Expedia Group (Austin, TX)
- …call center , such as reporting, intraday, resource load balancing, agent scheduling, staff productivity, call routing monitoring, and trendsLead strategy ... additional queues, new software and tools are implemented. Collaborate on initiatives and call center rollouts to maximize efficiencies to better meet service… more
- Accenture (Austin, TX)
- …asked to manage county stakeholder expectations, drive meeting and conversations with County Call Center Supervisors and address and provide updates to issues ... shareholders, partners and communities. Visit us at www.accenture.com.The Contact Center Team takes supporting the counties to the next...where over 1 million calls are connected to an agent each month for over 12,000 active agents. In… more
- YourWayHome.com LLC (Sugar Land, TX)
- …This position is not suitable for new originators or those that only have call center experience on refinances. If you have an established track record ... (In-House lender to 11,000 real estate agents, plus guaranteed leads)We are hiring an experienced mortgage originator to work with our 11,000+ in-house real estate… more
- Bank of America Corporation (Addison, TX)
- …technology functionality & data (Genesys, Alvaria, IVR) and experience with account data, call center workstation data, and agent performance data. Strong ... the candidate must prioritize work, assess emerging risks, make sound hiring decisions, cultivate analyst skill sets, manage employee performance, and swiftly… more
- Alliant Insurance Services (Houston, TX)
- …a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at [redacted] and let us know the nature of your ... is available on the company's website at: www.alliant.com.SUMMARYActs as an agent of broker assigned accounts, including servicing and/or solicitation activities.… more
- Accenture (Houston, TX)
- …data professionals across the company our Generative AI and LLM Center of Excellence brings together our Experienced Innovation, Strategic Investment, Exceptional ... develop and implement highly sophisticated Gen AI based applications including generative agent and similar architectures which support multiple Gen AI models to… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER AGENT ( HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Randstad US (San Antonio, TX)
- call center agent . + san antonio...people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. ... information below and if it meets what you are looking for, today! Inbound Call Center Agent Monday - Friday, NO WEEKENDS! Training is 8AM-5PM, regular shift… more
- Randstad US (San Antonio, TX)
- call center agent . + san antonio...people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. ... immediate consideration, send your most recent resume to ###@ranstadusa.com and include " Call Center Agent - San Antonio" in the subject line. salary: $19.75… more
- Randstad US (San Antonio, TX)
- call center agent . + san antonio ,...an exciting opportunity for you in San Antonio, TX! We're hiring for a Call Center role supporting ... of this role include: + working weekends Skills + Call Center + Call ...of all abilities and want to ensure that our hiring and interview process meets the needs of all… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call...sales, back-office, chat, or administrative support in a contact center environment + Work at home experience + State… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- The City of Houston (Houston, TX)
- Landside Agent - IAH Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4605153) Apply Landside Agent - IAH Salary $1,525.60 - $1,859.20 ... pedestrians and vehicles. Enforces tow and parking regulations by notifying primary agent and/or supervisor of potential citation. + Monitors passenger access to… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Randstad US (San Antonio, TX)
- …will be a part of a dynamic team and supporting Spanish speaking customers in a call center enviornment. The role will begin on 9/16. A Spanish assessment is ... bilingual banking agent . + san antonio , texas + posted...accounts, assisting the customer understand their balances + Inbound Call Center : 60-80 calls per day +… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
