- Arvato Bertelsmann (Austin, TX)
- …technology, and craft strategies that position Arvato at the forefront of data center services . YOUR PROFILE * Bachelor's degree in Business Administration, ... global markets. This role demands a proven leader who can strengthen client partnerships, deliver world-class supply chain solutions, and inspire a high-performing… more
- Indorama Ventures (Dayton, TX)
- …and Moderate decision-making:** - The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support ... and other Indovinya sites as needed. They are responsible for managing service requests and incidents, supporting essential business systems and infrastructure, and… more
- CyrusOne (Carrollton, TX)
- … Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and records ... calls, e-mail requests and alerts from monitoring platforms, resolves client issues, opens and takes ownership of problems and opens changes. The position also… more
- Qualus (Dallas, TX)
- …guide projects to successful completion. This role may act as a primary client interface, from initial assessments and proposals to handling client communication ... equipment, and relay protection upgrades.? + Act as a client interface, from initial assessment and qualification of project...mistakes and scope issues and serve as a primary contact for technical questions on designs, applications, or testing.?… more
- 4370918 (Dallas, TX)
- …business. You will partner with several key stakeholders including customer care center , employee readiness, technology, fraud, risk, and other lines of business to ... ensure digital services align to strategic priorities with high quality. The...Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure… more
- WuXi AppTec (Austin, TX)
- …and drug discovery experience. + Manage key accounts by serving as the main client contact for project management and client relationship development in ... cooperation with Business Development and Technical teams, driving service growth across in-vitro and in-vivo offerings. + Serve...offerings. + Serve as a member of the Request Center to effectively coordinate and route client … more
- Xcel Energy (Amarillo, TX)
- …and deliver supporting HR strategies. + Serve as functional HR experts, client advocates, talent advisors, and strategic partners to their business areas. In ... company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across… more
- Cleo (Austin, TX)
- **Support Engineer I** Remote - US ?The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer inquiries. ... Engineer I is dedicated and driven to provide each client with an excellent customer experience. This positionis responsible...software.?? **What You Will Be Doing** + ?Provide initial contact with customers via phone, email, or remote access,… more
- Skanska (Dallas, TX)
- …reimagined how it delivers advanced technology projects by centralizing its data center and semiconductor expertise into one agile, nationwide team. This integrated ... clients streamlined execution, innovative solutions, and a single point of contact for complex, high-performance environments. As the industry evolves toward… more
- Tiffany & Co. (Dallas, TX)
- …craftsmanship, timeless design and a dedicated commitment to corporate sustainability. Based in our Client Contact Center in Dallas, Texas, the Client ... contact the team for support and advice. The Client Advisor is responsible for delivering luxury best-in-class ...work in the United States on site **Preferred** + Contact Center experience, preferably retail + Luxury… more
- Mass Markets (Killeen, TX)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Dallas, TX)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring seamless ... financial management, managing project execution, and ensuring timely delivery of contact center initiatives. **Key Responsibilities:** + **End-to-End Customer… more
- TIAA (Frisco, TX)
- … industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... But this is so much more than a call center job. As a Financial Services Consultant,...well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is… more
- Mass Markets (Killeen, TX)
- …equivalent + 1+ years of customer service experience, preferably in a contact center . + Strong communication and interpersonal skills. + Ability to multitask ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... communication skills, we need your help in managing call center customer service agents. While your team...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Prime Therapeutics (Austin, TX)
- …career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager ... or operations including 1 year of account or relationship management/ client service delivery + 1 year leadership/people...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Kyndryl (Austin, TX)
- …C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and ... care management workflows. **Preferred Qualifications: ** + 15+ years' experience in contact center sales, consulting, services , or transformation… more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Provides assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... to military service members and their families. Demonstrates expertise in handling...needs. + Educates participants on specialty program offerings, promote services , and demonstrate knowledge of military culture. + Conducts… more
