- Amazon (Austin, TX)
- …data collection strategies to capture customer sentiment, pain points, and satisfaction levels. The manager will analyze complex datasets to extract ... Customer Research team is seeking a dynamic Senior Customer Research Manager to join our growing...Experience with in business-to-business (B2B) research - Experience with customer satisfaction research - Experience in international… more
- Amazon (Austin, TX)
- …within a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction . * Liaise with other partner teams ... The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future...most influential Vendors on the Amazon Store, ensuring Vendor satisfaction by delivering an optimal level of service through… more
- Amazon (Austin, TX)
- …all Sellers in your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction . * Liaise with other partner teams ... The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future...most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through… more
- Amazon (TX)
- …the Customer Success team to deliver frictionless support and enable customer satisfaction - Collaborate closely with Product, Engineering, and other ... insights to make informed decisions and implement proven customer success best practices - Represent the voice of...their experience with our product trough outstanding service and customer obsession. The Sr. Manager Customer… more
- Paccar Winch Inc. (Lewisville, TX)
- …organization. + Monitor and measure key performance indicators (KPIs) related to customer satisfaction , retention, and loyalty, providing regular reports and ... Customer Experience Manager - Connected Services..., you'll oversee and improve all aspects of the customer 's digital journey, ensuring satisfaction and loyalty… more
- Enverus (Houston, TX)
- Customer Success Manager Why YOU want...Proactively offer appropriately tailored advice and bring unique industry insights to the customer and or sales ... to more than 6,000 customers in 50 countries. The Customer Success Manager will champion the ...prioritization + Demonstrated strong aptitude in correlating improvements with customer health and NPS satisfaction results +… more
- Cornerstone onDemand (Houston, TX)
- …role in developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus on product ... The Customer Success Manager (CSM) is responsible...and nurture relationships to ensure high retention rates and customer satisfaction + Strong analytical abilities to… more
- Amazon (Austin, TX)
- …internal stakeholders; be a trusted advisor and a business advocate. * Monitor Customer satisfaction survey results, and investigate both positive and negative ... Description The Amazon Vendor Services organization is seeking a Manager , Customer Success Manager to... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data… more
- Sprinklr (Austin, TX)
- …to validate business outcomes. + Drive adoption, increase product stickiness, improve customer satisfaction , and cultivate Sprinklr advocates to ensure retention ... happier through **The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Customer Success Manager The Customer Success… more
- JPMorgan Chase (Plano, TX)
- Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and ... product evolution. As a Customer Success Manager in Engineer's Platform &...and find opportunities to enhance our products. + Ensure Customer Engagement and Satisfaction with regular check-ins… more
- SAP (Houston, TX)
- …them through their journey with our solutions. The SCSM works to increase customer satisfaction , retention, renewals, references and upsells for Cloud products ... benefit options for you to choose from. The Specialist Customer Success Manager (SCSM) works directly with...customer life cycle status, common risks & issues, insights on usage and retention challenges. Leverages system-based usage… more
- AireSpring (Dallas, TX)
- …and large enterprises with a robust product set. Family owned and operated with customer satisfaction above 90%, our commitment to customers is unrivalled in the ... to inform decision-making and demonstrate the portal's impact on customer satisfaction , retention, and efficiency. Requirements, skills and attributes:… more
- Buxton (Fort Worth, TX)
- …Buxton. The Customer Success team plays a pivotal role in driving customer satisfaction and ensuring maximum return on investment from Buxton solutions. Each ... Customer Success Manager (CSM) is responsible for...create an omni-channel powerhouse, and aim to provide data-driven insights and shape the future of customer … more
- Microsoft Corporation (Irving, TX)
- …the portfolio and facilitate customer innovation. + Lays out customer satisfaction long-term strategies. Proactively promotes development of deep and ... to collaborate with partners and other internal teams, lead technical and industry insights on growing customer business and removing blockers to consumption… more
- Intuit (Plano, TX)
- …generated by your teams will be instrumental in driving funnel conversion, customer satisfaction , retention, acquisition, and financial goals. What you'll bring ... to join the PTG Analytics team as a Group Manager . In this role, you will have the opportunity...years working in analytics leveraging product data, monetization data, customer analytics, customer insights , or… more
- CBRE (Dallas, TX)
- …stakeholders to understand priorities, needs, and opportunities for enablement + Draws upon customer insights to drive the software product vision and direction; ... investor experiences via digital first platforms and data backed insights . The Digital Product Manager /Owner reports into...efficiency. You will act as the "voice" of the customer , translating customer needs to the Agile… more
- Sprinklr (TX)
- …Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Location: US Remote The Sr Manager of Customer Community will be responsible for ... goals with overall business objectives and ensure they support customer retention and satisfaction . + Define and...company initiatives. + Act as the voice of the customer within the organization, providing insights and… more
- TE Connectivity (Austin, TX)
- …up-to-date with industry trends, product roadmap, and competitive landscape to provide valuable insights . * Customer Satisfaction : Maintain high customer ... share analysis. You will closely with the Sr Sales Manager to drive account strategy and provide customer... Manager to drive account strategy and provide customer solutions coordinating programs that often encompass synchronized US… more
- Highmark Health (Austin, TX)
- …experience in Health Insurance or a Health Care Environment + Proven expertise in customer satisfaction research / programs + Ability to collect and analyze ... week.** This job is responsible for the generation of customer /patient and clinician experience insights for Product...is defined as having worked as either a project manager or lead research analyst for a minimum of… more
- Keurig Dr Pepper (TX)
- …evaluates fulfillment reports to ensure orders are processed, shipped, and tracked to customer 's satisfaction . + Review customer POS and sales reporting ... The **Regional Sales Manager ** will be responsible for managing Keurig Dr...team who contributes to the strategic direction of the customer relationships through field activity and sales support. This… more