- Citigroup (San Antonio, TX)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citigroup (San Antonio, TX)
- … Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi's clients ... The Fraud Operations Sr Supervisor provides operational/ service leadership and direction to a medium sized team). Applies in-depth disciplinary knowledge through… more
- Lincoln Financial Group (Austin, TX)
- …and reinstatements. + Handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... (Nebraska); Radnor, PA (Pennsylvania); US All Regions **Work Arrangement:** Hybrid /Flexible : Work at home and use the office...are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team… more
- Intuit (Plano, TX)
- …Team Lead! This team operates on the front lines answering calls, providing exceptional customer service to customers impacted by a risk action. The team is ... Overview **This role is hybrid and will require 2-3 days in the...on the first contact. Utilizing strong decision making and customer service skills along with training and… more
- Zurich NA (Addison, TX)
- …and utilizing available tools and resources within authority limits. + Ensure customer service by proactively communicating information; responding to inquiries; ... claims. + Ability to leverage trend and relationships to provide high-quality customer service . + Well-versed in identifying, understanding, and explaining… more
- Lincoln Financial Group (Austin, TX)
- …You will build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk. You will drive ... **Alternate Locations:** Work from Home; Fort Wayne, IN (Indiana) **Work Arrangement:** Hybrid /Flexible : Work at home and use the office as appropriate for… more
- Hilton (Addison, TX)
- _\*\*\*This hybrid role is based at our corporate office in Dallas, TX or McLean, VA\*\*\*_ This is your chance to be a part of an in\-house Technology team that's ... present new product concepts toboth technical and non\-technicalpartners + Pinpoint customer needs \(owners, Hilton Honors members, guests, partners, and Team… more
- DXC Technology (Mckinney, TX)
- …being on call 24 hours a day, 7 days a week for resolution and service restoral of customer affecting outages, performing hardware and software upgrades and ... architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust… more
- DXC Technology (Austin, TX)
- …IT Service Management (ITSM,) IT Operations Management (ITOM,) Human Resources Service Delivery (HRSD,) Customer Service Management (CSM,) IT Business ... data architectures, ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust… more
- Travelers Insurance Company (Richardson, TX)
- …model that is designed to support flexibility. **What Will You Do?** Customer Contacts/Experience: + Delivers consistent service quality throughout the claim ... complex Auto Damage claims such as non-owned vehicles, fire/theft, and potential fraud as well as non-auto, property related damage. Provides quality claim handling… more
- Travelers Insurance Company (Richardson, TX)
- …model that is designed to support flexibility. **What Will You Do?** Customer Contacts/Experience: + Delivers consistent service quality throughout the claim ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- DXC Technology (Austin, TX)
- …data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world's largest companies and public sector ... organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience.… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... complying with company policies and procedures. Maintains industry best in class dealer service and processing turn times. **The Work Itself** * Timely review and… more
- US Bank (Dallas, TX)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... quality analysis and/or risk management? Experience in leadership? Regulatory knowledge in fraud , debit detection, Regulation E , FCC or risk mitigation? Come join… more
- DXC Technology (Austin, TX)
- …architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust ... the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our… more