- Amazon (Austin, TX)
- …of our customers to deliver upon their product and service needs. Key job responsibilities As a Customer Solutions Manager , Tech in the OTS CS team, your ... Description Operations Technology Solutions (OTS) is looking for an experienced Customer Solutions Managers to join the Customer Success (CS) team. CS… more
- Amazon (Austin, TX)
- …the largest and most complex customer service operations in the world. As a Product Manager - Tech on the Shipping and Delivery Support (SDS) Tech team ... invent solutions leveraging the power of Amazon's transportation and customer service technologies. SDS owns the driver and recipient support experience;… more
- Amazon (Austin, TX)
- …Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and ... Description OpsTech Solutions organization, with an unparalleled scope, is part...range from Amazon lockers to Amazon's Air Hubs. Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes… more
- Amazon (Austin, TX)
- …Intelligence? If yes, then we're looking for you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within ... Amazon Customer Service (CS). We're building the solutions that will enable customers to get the help...use of LLMs. - Work with leaders across science, tech , product/program management, corporate and operations to identify and… more
- Amazon (Austin, TX)
- …tools and set new customer service standards in Ops Tech Solutions Deployment. Key job responsibilities The Program Manager will contribute and provide ... Description As a member of Ops Tech Solutions , you will be at...customer success. You will work directly with Ops Tech Solutions Field teams, Supply Chain, Infrastructure… more
- Amazon (Austin, TX)
- …analyzing a wealth of data, interfacing with end-users and driving large, complex technical solutions to customer problems. Our mission is to support, deploy and ... at scale. Can you work with stakeholders to build solutions that support fleets of hundreds of thousands of...are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects… more
- Amazon (Pflugerville, TX)
- …provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our ... staff to provide technical assistance for continuous improvement of IT solutions . Establish and maintain a positive, productive relationship with operational… more
- Amazon (Austin, TX)
- …with other AHS Product, Tech and UX leaders to create intuitive, customer -centric solutions * Continuously elevate product excellence and customer ... focus on our customers. We're seeking a Sr. Product Manager - Tech who thrives on challenges,...will: * Define and execute the vision for AI-driven customer care solutions * Utilize AWS Connect… more
- Providence (TX)
- …the following states: PA, NY, OH, CO, HI and MA.** The Senior Product Manager of Admin Tech Philanthropy combines user experience, business expectations, and ... partnering skills. This role acts as the primary relationship manager with business partners and stakeholders served by the...Strong communication skills with the ability to describe technical solutions in customer language in a way… more
- Amazon (Dallas, TX)
- Description At Amazon, we're working to be the most customer -centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of ... packages each day and fulfilling customer orders from all over the world. Amazon is...all over the world. Amazon is seeking a Finance Manager to help own critical functions within the rapidly… more
- Amazon (Austin, TX)
- Description At OpsTech Solutions (OTS), a technology-centric division of World Wide Ops, we design, build, and sustain the invisible, high-quality network, compute ... across OTS, enabling our stakeholders and customers to have reliable data solutions . We fuel innovation and automation through our wide-ranging efforts, including… more
- Amazon (Austin, TX)
- Description Establish the vision and design products that secure access to customer data through robust authorization solutions , log relevant access events for ... anomalous access activities. This is what is needed at Amazon to maintain customer trust and deliver exceptional customer experiences. Our organization is… more
- Amazon (Dallas, TX)
- Description The WW Ops Finance Standardization & Automation team is looking for a customer focused, driven Senior Product Manager - Tech to help lead the ... collaborator equally comfortable talking business process with operation leaders, tech with developers, user experience with designers, positioning with product… more
- Amazon (Austin, TX)
- …the life Engage both internally and externally to Amazon to understand key customer painpoints, generate strategic and impactful solutions , and drive adoption ... team looking for a highly driven, entrepreneurial, analytical and customer -obsessed individual to help create and lead the Business...a candidate who can partner with Product Management and Tech as we challenge the status quo and invent… more
- Amazon (Austin, TX)
- …looking for a Senior Product Manager Technical in the Amazon Grocery Data and Tech . This role is both creative and data driven - we need someone who can ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...Key job responsibilities The leader would work closely with tech teams, leaderships, and business stakeholders to get the… more
- Amazon (Austin, TX)
- Description Amazon Payments is looking for a high energy Senior Product Manager with proven experiences in thought leadership and detailed execution to own and drive ... product performance and operational excellence in Global Payment Tech team. The successful candidate will work backward from...team. The successful candidate will work backward from the customer to innovate on product features, measure and mine… more
- Amazon (Dallas, TX)
- …experience or personalization before, and we are breaking new ground. The Principal Product Manager - Tech (PPMT), is a strategic technical product leader who ... the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building… more
- Amazon (Austin, TX)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. ... Customer Service is to create earth's best customer service solutions through empowering our customers...use of LLMs - Work with leaders across science, tech , product/program management, corporate and operations to identify and… more
- Amazon (Austin, TX)
- …Sustainability & Automation projects within Amazon's IT environment. Responsible for ensuring solutions are designed with compliance in mind, and bridge the gap ... areas to streamline the process to make it more customer friendly. -Act as subject matter experts for IT...life Responsible for acting as the bridge between ensuring solutions deployed by the GES S&A organization are designed… more
- Amazon (Austin, TX)
- …owns the privacy experiences and system capabilities to collect, apply and monitor customer privacy choices across the retail website, devices, Prime Video and more. ... initiatives. - Requirements Definition: Develop comprehensive product plans incorporating customer needs, defining the competitive arena, and establishing the… more