- Siemens Energy (Houston, TX)
- **A Snapshot of Your Day** Customer Technical Support is a fast- paced customer -centric world. You spend your day helping others, answering their ... world in real and virtual teams. **How You'll Make an Impact** + Support the Siemens EnergyIndustrial Application steam turbine technical services business with… more
- Palo Alto Networks (Plano, TX)
- …open communication + Previous experience in a customer -facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of ... all win with precision. **Your Career** As a Senior Technical Support Engineer , you will...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Global Foundries (Austin, TX)
- …a Field Application Engineer . You will have responsibility for providing technical support to GlobalFoundries customers. Specifically, you will work with ... teams and stakeholders to match GF technology offerings with customer requirements + Assist customers with technical ...all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and… more
- Palo Alto Networks (Plano, TX)
- …skills + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations Engineer ... the global Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and… more
- Fujifilm (Austin, TX)
- **Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- CommScope, Inc. (Richardson, TX)
- …to connect the future and build what's next.** **Job Segment:** Technical Support , Technical Support Engineer , Network, Telecom, Telecommunications, ... Staff Engineer - Technical Support ...expertise, occasional field visits, and cross-functional collaboration to ensure customer satisfaction and product excellence. Richardson, Texas (Hybrid -… more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- Broadcom (Plano, TX)
- …(MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. This position is responsible for providing ... others in adopting to product(s)/technology change. May act as a Designated Support Engineer for certain products/ customers. . Continually expands knowledge… more
- Microsoft Corporation (Irving, TX)
- …bring your aspirations, talent, potential - and excitement for the journey ahead. As a Technical Support Engineer , you will provide technical support ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Rocket Software (Austin, TX)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex ... setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the...to respond to customers. + Track and document inbound support requests and ensure proper notation of customer… more
- Futurex (Bulverde, TX)
- …passion for technology and an interest in business to join our team as a Technical Support Engineer . This position is on-site at Futurex's Engineering Campus ... in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations...worldwide. RESPONSIBILITIES INCLUDE: + Provide ongoing technical support and guidance to Futurex's global customer … more
- Aldridge (Dallas, TX)
- …helping its clients optimize their technology infrastructure and achieve their business goals. Technical Support /Project Engineer : As an IT Project and ... Worth, San Antonio, and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it… more
- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …they sign - it just evolves. Our technical team provides the behind-the-scenes support to meet our customer 's needs. As threats and technology evolve, we ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Palo Alto Networks (Plano, TX)
- …+ Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + ... once they sign - it just evolves. Our technical team provides behind-the-scenes support to meet our customer 's needs. As threats and technology evolve, we… more
- Mitsubishi Chemical Group (Austin, TX)
- …closely with MCPP sales, marketing, R&D, quality, and production operations to support customer activities, developments and requirements. + Capture market ... ** Technical Service & Applications Development Engineer ...forecasts and program communication). + Assist in resolution of customer complaints, support new product developments and… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... improve overall software quality per release cycle + Publish Technical Support Bulletins, provide content technical...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …like Jenkins and Ansible + Customer Interaction - Significant experience in a Technical Assistance Center (TAC) or in direct support or consulting roles with ... customers in CI/CD pipelines and Linux-based environments + Publish Technical Support Bulletins and other technical...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Insight Global (Spring, TX)
- Job Description Insight Global is looking for a Technical Support Engineer to work onsite at their client's facility in Spring, TX. This person will be ... and Requirements 4+ years of experience in an enterprise technical support role or interest in working... role or interest in working that capacity Excellent customer service, written/verbal communication, and organization skills Experience in… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. We're a… more