- T and T Consulting Services (San Antonio, TX)
- …+ Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide a weekly report on ... most common problem reported during the week, average time to close a ticket by technician , average time to close a ticket by type, and average time to close a… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer applications and ... + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs), and Training… more