- General Dynamics Information Technology (San Antonio, TX)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** GDIT is looking for ** Help Desk Technician III ** who holds an active ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support, Help … more
- T and T Consulting Services (San Antonio, TX)
- …Education/Experience:** * Active Secret Clearance * 3+ years experience supporting IT Help Desk * Experience using Remedy or ServiceNow ticketing system ... or the Tier III support but managed by the Tier II technician until resolved. The Tier III support is defined as but is not limited to the Tier II Manager,… more
- T and T Consulting Services (San Antonio, TX)
- …+ Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide a weekly report on ... most common problem reported during the week, average time to close a ticket by technician , average time to close a ticket by type, and average time to close a… more
- Methodist Health System (Dallas, TX)
- …Week :** Monday - Friday **Work Shift :** **Job Description :** Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree ... * Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician or...travel between campuses Your Job Responsibilities: * Adhere to Help Desk best practices and to shift… more
- Robert Half Technology (Irving, TX)
- …and track the details of the problem, both status and resolution, within the help desk tracking application Communicates and follows-up with the user while ... Description Desktop Support lvl II/ III for Corporate IT Department. The right candidate will be responsible for all IT support activities related to end user… more
- SAIC (TX)
- …subsystems, and software + Conduct training when needed + Support Program Help Desk as required + Conduct scheduled equipment inventories **Qualifications** ... years' experience accepted in lieu of degree or certified Aviation Simulation Technician level III or IV. **Required Clearance:** + Must possess an active DoD… more