- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies towards the certification are also welcome to apply. ... We are open to applicants that have completed the Google certification that is comparable to the A+. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team… more
- TEKsystems (Round Rock, TX)
- …to troubleshoot or put in a work order. As a Technical Service Representative - Level 1 , you will provide tier 1 support in a fast-paced communication center ... cannot be resolved, you will escalate to the next tier of support or arrange dates, times and access...and databases to record the results of interactions. Skills: helpdesk , help desk, ticketing, troubleshooting, customer support. IT, Customer… more