- CAI (Austin, TX)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- Robert Half Technology (Houston, TX)
- Description We are seeking a skilled Service Desk Analyst to...1-5+ years experience in IT support, help desk , or service desk roles ... by providing technical support, managing tickets, and safeguarding our IT environment. The ideal candidate will have hands-on experience...+ Log and track issues in ticketing systems (eg Service Desk tools, help- desk software),… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Robert Half Technology (Spring, TX)
- Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as ... user training initiatives. Requirements + 1-3 years of experience in a help desk , service desk , or technical support role. + Strong troubleshooting skills… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Chenega Corporation (San Antonio, TX)
- …technology and take your career to the next level! The **Help Desk Analyst ** will respond to incoming help and service requests from end users which ... **Req ID:** 38697 **Summary** **Help Desk Analyst ** **San Antonio, TX** Are...a timely and courteous manner. **Responsibilities** + Setup of IT equipment, including laptops, Polycoms, ZOOM rooms, VTC camera… more
- Robert Half Technology (Fort Worth, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical ... Tx Duration: 2-3 months Pay: $25-28 per hour Responsibilities: * Respond promptly to service desk tickets, resolving technical issues in a timely manner. *… more
- Robert Half Technology (San Antonio, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for a proactive ... technical support. The role involves addressing a variety of IT issues while ensuring smooth operations and enhancing the...and environments. * Ability to manage and respond to service desk tickets effectively. * Knowledge of… more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up to ... Analyst to join their team. As a Desktop Analyst , you will be part of the IT...and remote support tools. + Excellent communication and customer service skills, with the ability to manage multiple tasks… more
- Amazon (Austin, TX)
- …seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, including ... IT and business stakeholders to align the Service Desk 's priorities and initiatives with the...desk team - Conduct interviews for an open service desk analyst position -… more
- Insight Global (Fort Worth, TX)
- …experience and some knowledge of transportation management. You will focus on reviewing IT Incident tickets and general service requests in a ticket queue ... and Requirements 2 recent years working as a Business Analyst 2 past years working within Helpdesk/ IT...work independently Extensive Excel and PowerPoint experience is preferred IT Help Desk Certification is a plus… more
- Neovia Logistics (Dallas, TX)
- **JOB SUMMARY** + The IT Field Services (ITFS) global team is responsible for ensuring Neovia's technical infrastructure is continuously available and reliable for ... business across 130+ global facilities. Collaborates with end users, business and IT teams to ensure proper system performance and availability. Performs diagnosing… more
- Pearson (Austin, TX)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- Boardwalk Pipeline Partners (Houston, TX)
- …office. POSITION DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management ... the issue or service request, including categorization and priority into the IT service desk tool + Provide remote access/VPN support + Provide "how to"… more
- Dal-Tile Corporation (Dallas, TX)
- …both directions between IT and manufacturing standards across all areas of IT , applications, network, service desk , provisioning, hardware and software ... forward and explore a career with Dal-Tile. The **Program Analyst of Manufacturing** provides IT support for...analysis and remediation actions are complete. Administer and publish IT service levels and dashboards across all… more
- BAE Systems (Fort Worth, TX)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing… more
- BAE Systems (Dallas, TX)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing… more
- Amazon (Austin, TX)
- Description We're seeking an experienced Business Analyst to drive process improvement and data analytics initiatives across our global Desk Tech operations. ... regions. Key job responsibilities - Lead process improvement initiatives across global Desk Tech operations - Develop and implement data analytics frameworks to… more
- US Anesthesia Partners (Dallas, TX)
- …ITSM efficiency. The Application Support Analyst will collaborate closely with IT and business stakeholders to support service delivery, drive automation, ... enterprise service management system. Unlike a traditional service desk agent role focused on ticket...reporting dashboards is a plus. * Strong understanding of IT Service Management (ITSM) concepts and platforms,… more
- JAFRA Cosmetics International (Lewisville, TX)
- …+ Microsoft O365, email, applications, Microsoft Azure access basic administration + Service Desk Ticketing systems. Manage Engine experience a plus. + ... the team? Join us! PRIMARY FUNCTION: The Systems Support Analyst position is accountable for managing IT ...improvements, completion of daily checks and management of the service lifecycle. + Partner with all IT … more