- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Choisys Technology (San Antonio, TX)
- …not required as there will be on-the-job training. + Preferred - 1-2 years of IT support or Service Desk experience, preferably in a structured IT ... Antonio, TX (http://maps.google.com/maps?q=San+Antonio+TX+USA) Description The Tier 1 Service Desk Technician provides first-level technical support to end… more
- Robert Half Technology (Houston, TX)
- …improvement of support processes. Requirements + 1-5+ years experience in IT support , help desk , or service desk roles (some networking / ... Description We are seeking a skilled Service Desk Analyst to support...to support our workforce by providing technical support , managing tickets, and safeguarding our IT … more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up ... Our client, a leading organization in the IT support industry, is seeking a...+ Experience with Active Directory, Office 365, and remote support tools. + Excellent communication and customer service… more
- Centre Technologies (Dallas, TX)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- Amazon (Austin, TX)
- …seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, including ... support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve... IT and business stakeholders to align the Service Desk 's priorities and initiatives with the… more
- Boardwalk Pipeline Partners (Houston, TX)
- …DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In ... issue or service request, including categorization and priority into the IT service desk tool + Provide remote access/VPN support + Provide "how to"… more
- CAI (Austin, TX)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- Cayuse Holdings (Austin, TX)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- DR Horton, Inc. (Arlington, TX)
- …for an*_Help Desk Team Lead_*. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT ... assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter...Ten plus years related experience and/or training in an IT support environment * Must have extensive… more
- GovCIO (Austin, TX)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active… more
- Robert Half Technology (Spring, TX)
- …looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of ... initiatives. Requirements + 1-3 years of experience in a help desk , service desk , or technical support role. + Strong troubleshooting skills for Windows… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside … more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- **Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... system. . Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery....programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk / IT Services + Local Problem Management +… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP,...Windows based devices + Solving a wide variety of IT issues as the first point of escalation for… more
- DR Horton, Inc. (Arlington, TX)
- …a *_Help Desk Specialist I_*. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT ... related issues * Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software...to four years related experience and/or training in an IT support environment * Must have basic… more
- Robert Half Technology (Fort Worth, TX)
- …Tx Duration: 2-3 months Pay: $25-28 per hour Responsibilities: * Respond promptly to service desk tickets, resolving technical issues in a timely manner. * ... software and hardware issues. * Collaborate with team members to ensure consistent IT support across multiple locations. * Maintain clear communication with… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... b>Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill ... resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged … more