- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem ... in our San Antonio Texas office. POSITION SUMMARY: This IT Service Management ( ITSM ) Problem Manager position is a specialized role within the Maintenance… more
- Randstad US (Irving, TX)
- incident/ problem manager . + irving , texas + posted 5 days ago **job details** summary + $34 - $36 per hour + contract + bachelor degree + category computer and ... reference1064370 job details job summary: Job Summary: The IT Problem Management Specialist plays a critical role in identifying,...identify patterns and trends in incident data. Proficiency in ITSM tools such as ServiceNow, BMC Remedy, or similar… more
- TEKsystems (Irving, TX)
- Description: The IT Problem Management Specialist plays a critical role in identifying, analyzing, and resolving recurring incidents within the IT environment. This ... the root causes of incidents and preventing their recurrence. The IT Problem Management Specialist collaborates with product owners, support partners, and other key… more
- TEKsystems (Spring, TX)
- …such as ITIL and ITSM . The candidate will also manage incident and problem processes, ensure that all service desk staff are trained and equipped to provide ... Start developing SLAs and KPIs. Transition day-to-day responsibilities to the Service Desk Manager role. Skills: itsm , Service desk, Customer service, Help desk,… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in ... ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service...tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products -… more
- Applied Materials (Austin, TX)
- …an innovator and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing the establishment, ... and managed effectively to support various IT service management processes. The CMDB Manager will work closely with IT and business stakeholders to maintain data… more
- Eaton Corporation (Houston, TX)
- Eaton's Corporate IT group is seeking a **Service Delivery Manager ** for the Infrastructure Value Stream - Managed Network Services. This role can be located at the ... Reporting to the Director of Infrastructure Edge, the Service Delivery Manager oversees the third-party supplier responsible for providing essential network and… more
- CAI (Austin, TX)
- …R3401 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As the Manager Incident Manager , Manager , you will be responsible for ... **Job Description** We are looking for a **Major Incident Manager ** to oversee the MIM teams coordinated response to...major incident handling + Familiarity with IT Service Management ( ITSM ) frameworks, such as ITIL + Strong leadership and… more
- GovCIO (San Antonio, TX)
- …Management ( ITSM ) best practices for implementation to the Program Manager ; configure ServiceNow out-of-box functionality to meet our team's Service Management ... work with the team to build our program's configuration requirements for the ServiceNow ITSM modules and integrations as necessary and assigned + Leverage ITSM … more
- Bank of America (Plano, TX)
- Threat Release Manager Plano, Texas **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power ... **The Network Delivery and Execution Team** is seeking a **Threat Release Manager (RM)** to support Cybersecurity Release & Deployment(new deployments of Security… more
- HP Inc. (Spring, TX)
- …the future of work. We are looking for an energetic Service Product Manager to help lead the development, implementation, and improvement of strategic project-based ... services that are not just solutions but drivers of value creation, problem -solving, and strategic growth aligned with the current and future workplace.… more
- Actalent (Lewisville, TX)
- Job Title: Service Operations Manager Job Description We are seeking a dedicated Service Operations Manager to oversee the telematics operations team and manage ... and fix the production. The hardware devices or telematics software. + ITIL/ ITSM certification is MUST. + Bachelor's degree + Experience with connected vehicles… more
- Capgemini (Dallas, TX)
- …sponsorship of a visa for employment authorization. Job Title: Transition Manager Global or Country: Country Based Location:based on account/client allocation or ... fast paced, customer driven environment and handle multiple priorities **| Strong problem solving and analytical skills** | Strong and validated knowledge of… more
- Rocket Software (Austin, TX)
- …Incident Management, Service Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL Foundation required. ... where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of… more
- Cayuse Holdings (Austin, TX)
- …Skills and Qualifications** Minimum Qualifications: + Thorough understanding of ITIL/ ITSM processes. + 1+ yrs experience supporting the implementation, ... administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with hands-on...ServiceNow platform features/functions including: + CMDB + Incident + Problem + Change + Service Catalog + Service Portal… more
- BMO Financial Group (TX)
- …integration experience + Proven technical experience with ServiceNow modules such as ITSM , ITOM, ITBM, and HRSD + Certification in Administration or implementation ... / other ServiceNow modules (CSAM/CITAM) + Strong understanding of ITIL and ITSM processes + Familiarity with Agile development methodologies and cloud infrastructure… more
- PNC (Dallas, TX)
- …Product management experience or similar experience working as a technical product manager 2. Proven track record defining and implementing platform strategies that ... of product vision, strategy and roadmaps 4. Systems thinking and creative problem solving approach that considers alternative solutions to utilizing the platform for… more
- Bank of America (Plano, TX)
- …+ 3-5 years prior project management experience + 3-5 years experience with ITSM /Remedy + Working familiarity with JIRA and Agile View + Strong attention to ... detail with problem solving and organizational skills. + Demonstrated ability to...supporting and participating in technology change efforts in project manager role. + 3 - 5 years of experience… more
- Bank of America (Plano, TX)
- …Skills:** + 7+ years prior project management experience + 3-5 years' experience using ITSM /Remedy or similar tool. + 3-5 years' experience using JIRA and Agile View ... + Strong attention to detail with problem solving and organizational skills. + Demonstrated ability to...supporting and participating in technology change efforts in project manager role. + 3 - 5 years of experience… more
- PNC (Farmers Branch, TX)
- …on a regular basis. Some responsibilities may be performed remotely, at the manager 's. This is a Mainframe support role. Deposit Application **Job Description** + ... Development, Business Management, Customer Needs, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User… more