- eXcell (Tomball, TX)
- …providing career guidance and reemployment assistance. Join eXcell!We are currently seeking a qualified Level 2 Desktop Support to join our client's team for an ... hardware (Apple and Samsung mainly), along with support of Telecommunication Service Manage, install, and troubleshoot telephone system and other equipment such… more
- TEKsystems (Plano, TX)
- …reported by end-users. Incident Management: Log and track incidents in the Service Desk ticketing system. Problem Management: May identify recurring issues ... Details: microsoft,adobe,incident management,customer support Additional Skills & Qualifications: Qualifications Level 2 : Education: Bachelor's Degree from an… more
- Ankura (TX)
- …cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 ... secure, reliable, and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers and common… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1). +...level . Desired Skills & Experience -N/A qualifications: + Experience level : Entry Level + Minimum 2 ... category computer and mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1) is the primary point of contact… more
- Chenega Corporation (San Antonio, TX)
- **Req ID:** 32373 **Summary** **Mid- Level Help Desk Technician** **San Antonio, TX** At Cyberstar, we aim to analyze and boost human and business performance ... cutting-edge technology and take your career to the next level ! The **Mid- Level Help Desk ...control of property and monitor system warrantee and support service programs to ensure maximum system uptime and availability.… more
- CAI (Austin, TX)
- …**Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible...and diagnose technical issues and problems. + Provide first level support including but not limited to: resetting passwords,… more
- Aimbridge Hospitality (Dallas, TX)
- Job Summary The Dual Front Desk Manager is responsible for ensuring the operation of the Front Office at 2 properties. This individual must perform in an ... attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and… more
- Nabors (Houston, TX)
- …inquiries and service needs. This position is responsible for handling level 1 ticketing issues and escalating issues to senior team members as necessary. ... **MINIMUM QUALIFICATIONS / SKILLS** + Typical candidates will possess 2 years of relevant experience in a technical customer...- Level One + Learning Agility - Level One **TECHNICAL COMPETENCIES** + Help Desk … more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge... staff + Proven ability to meet and/or exceed Service Level Agreements + Strong customer … more
- Cayuse Holdings (Austin, TX)
- …services. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company and project ... + Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as...preferred Service Desk or Customer Service experience + Two ( 2 ) to five… more
- Glory Global Solutions (Dallas, TX)
- Help Desk Agent - Carrollton, TX City/State Dallas/TX Location United States/Carrollton, TX Department Service - Call Centre/Customer Service Apply Now ... Center in Carrollton, TX. We are looking for Help Desk Agents to join our team Potential to go...convenience stores and entertainment. We provide unparalleled product quality, service , and support. Our people, culture, and history are… more
- Aimbridge Hospitality (Round Rock, TX)
- Job Summary $21.00/HR The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous ... and efficient service to all guests prior to arrival and throughout...room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3 years of progressive experience in a… more
- Caris Life Sciences (Irving, TX)
- **Position Summary** The Service Desk Technician role is a technical support position that provides the first point of contact for end user support. This ... In this role, you will prioritize support efforts while keeping customer service at the forefront. Answers incoming helpdesk calls and helpdesk tickets, provides… more
- SOS International LLC (El Paso, TX)
- …customer support service as single point of contact for Tier 1 and Tier 2 level tickets. Provide phone and in-person support to users. Serve as the initial ... or equivalent. Minimum of five (5) years of help desk /technical support experience. Minimum of two ( 2 ) years Software Support: Microsoft OS, Office Suite and IBM… more
- T and T Consulting Services (San Antonio, TX)
- …installation, and operation of the equipment to limited user population (to Brigade level at PPP/PSP and installations supporting two ( 2 ) or more non-tactical ... Tier II or III administrators to quickly restore optimum service . + Provide a weekly report on the age...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- Comcast (Plano, TX)
- …groups. Updates code and software to ensure proper system performance. + Engineer 2 performing Network Desk duties performs the following: Determines if the ... provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has...of traffic. Provisions DWDM and CWDM circuits. + Engineer 2 performing Video Desk duties performs the… more
- CompuCom (Tomball, TX)
- …reemployment assistance. Join **e** **X** **cell** **!** We are currently seeking a qualified ** Level 2 Desktop Support** to join our client's team for an ... (Apple and Samsung mainly), along with support of Telecommunication Service + Manage, install, and troubleshoot telephone system and...mobile phones + Experience with Small PDF, and Auto Desk applications, a plus + Knowledge of AWS, RingCentral,… more
- CACI International (San Antonio, TX)
- …a Tier 2 Application Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed ... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS Genesis...using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical… more
- Deloitte (Houston, TX)
- … desk teams to troubleshoot. Work with Level 1 Service Desk teams, Level 2 Incident & Problem Management & Level 3 teams to resolve ... environment to coordinate with onshore/offshore teams + Adhering to contractual Service Level Agreements (SLAs) as agreed with client + Perform Business Process… more
- CAI (Austin, TX)
- …skills to ensure that user issues are resolved quickly and effectively, and that the service desk operates efficiently. **What You'll Do** + Manage and lead the ... service desk team, providing guidance and support...and incidents, ensuring effective resolution or escalation + Ensure service level agreements (SLAs) are met and… more
