- Liberty Utilities (Hawkins, TX)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Austin, TX)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Coinbase (Austin, TX)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Intuit (Plano, TX)
- …understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice -of- customer is integrated into product and ... Atlanta & Tucson preferred. **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team at the forefront of our… more
- Airtable (Austin, TX)
- …applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will be responsible...of our customers and business + Serve as the voice of the customer internally by engaging… more
- Meta (Austin, TX)
- …Marketing (BPM) is seeking a Program Manager who is passionate about customer insights , testing, launching, and scaling Meta's newest business and marketing ... development by integrating the voice of the customer into our product marketing flywheel, leveraging insights...and you excel at distilling complex ideas into actionable insights . **Required Skills:** Program Manager , Product Immersion… more
- Oracle (Austin, TX)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Sabre (Dallas, TX)
- …structure, tools, and governance. * Monitor inclusion and belonging sentiment using engagement insights and feedback loops. * Manage the Voice of the Employee ... properties across 174 countries. Celebrated for our innovative and customer -centric approach, we deliver integrated platforms for distribution, reservations,… more
- Concentrix (Austin, TX)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- Sage (Austin, TX)
- …functional requirements with clear business outcomes and usability goals. * Act as the voice of the internal customer - understanding how sales, marketing, and ... RevOps Product Manager Job Description: We're looking for a RevOps...measure, forecast, and manage performance across Sales, Marketing, and Customer Success. You'll partner with developers, data experts, and… more
- Kalkomey Enterprises, LLC (Austin, TX)
- …you'll own the end-to-end e-commerce funnel, using data-driven experimentation, and customer insights to deliver exceptional user experiences. You'll partner ... revenue growth. + Identify new growth opportunities by combining customer insights , data, and market trends. Own...finance to deliver quality products on time. Champion the Customer & Market + Serve as the voice… more
- Oracle (Austin, TX)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Wolters Kluwer (Coppell, TX)
- …Kluwer Tax & Accounting division is seeking a strategic, commercially minded, and customer -focused Senior Product Manager to drive the product strategy, roadmap, ... success of our Tax Solutions portfolio. The Senior Product Manager plays a critical leadership role where you will... Customer , Usage & Data Insight + Lead customer discovery, user research, and VOC ( Voice … more
- ActiveProspect, Inc. (Austin, TX)
- …regularly with customers to uncover pain points and opportunities. + Translate customer insights into actionable strategies and feature development. + Stay ... define pricing, packaging, and monetization strategies for your domain. Customer & Market Insights + Maintain a...technology advancements influencing the lead ecosystem. + Ensure the voice of the customer is central to… more
- Pearson (Austin, TX)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to...customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings.… more
- ITW (Austin, TX)
- …in the Professional Automotive Aftermarket channel. This role will lead Voice -of- Customer (VOC) initiatives to identify market insights and trends and turn ... **Job Description:** **SUMMARY** The Brand Manager plays a pivotal role in defining and...achieve Business Unit objectives. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + ** Customer Intimacy:** Gain strong understanding of voice … more
- Coinbase (Austin, TX)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Synchrony (Dallas, TX)
- …The VP, Portfolio Fraud Manager role is responsible for driving analytic insights and fraud initiatives for the full suite of the Lowe's credit products. This ... minimize fraud losses while optimizing strategies for a better customer experience across the entire lifecycle from acquisitions, to...with portfolio credit teams + Ad hoc analytics / insights , validations, remediations + Build for the future by… more
- Sabre (Dallas, TX)
- …combines vision with hands-on execution. You will be the subject matter expert and the voice of the customer . The ideal candidate brings both business acumen and ... with the business needs. + The expert for your product portfolio and represent the voice of the customer + Collaboration with technology, sales, marketing, and … more
- Huckberry (Austin, TX)
- …all touchpoints + Collaborate with the marketing team to understand and translate customer insights into impactful copy + Continuously analyze and measure the ... Huckberry is looking for an enthusiastic and experienced Senior Manager to join our Copy Team. This person will...not only be the custodian of the Huckberry brand voice but a leader in growing it. The ideal… more