- J&J Family of Companies (Austin, TX)
- Senior Manager - ITSM Processes - 2406220733W **Description** Johnson & Johnson is recruiting for a Senior Manager , ITSM Process. This role ... to offer an outstanding opportunity to join our team as the ITSM Processes & Governance Senior Manager . The Senior Manager will lead in defining,… more
- Medtronic (San Antonio, TX)
- …with global IT standards, enabling seamless operations and supporting business success. The Senior Manager of Site Infrastructure & Operations will oversee the ... + Drive operational stability and service performance by ensuring compliance with CMDB, ITSM processes , and global infrastructure guidelines. + Act as the… more
- RTX Corporation (Greenville, TX)
- …Office suite software applications. + ITIL Certified + Deep working knowledge of ITSM processes + Proficient managing, querying, and reporting in ServiceNow + ... customer care and operational effectiveness of our service delivery processes . Our goal is to deliver an exceptional customer...Ops Improvement team acting as a bridge between our ITSM /HRSD process leads, regional leads, service owners and the… more
- PNC (Dallas, TX)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. The Senior Manager of Operational Resilience and ... and have an opportunity to contribute to the company's success. As a Senior Enterprise Infrastructure Manager - Operational Resiliency and Transformation within… more
- ServiceNow, Inc. (Dallas, TX)
- …500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways ... for them. We are seeking an experienced Technical Product Manager to lead the development and execution of our...will focus on enhancing the knowledge management systems and processes to support content creation, sharing, and consumption. The… more
- MD Anderson Cancer Center (Houston, TX)
- The Senior Business Systems Analyst will act as a ITSM (Information Technology Service Management)/ SPM (Strategic Portfolio Management) analyst for the ... ITSM /SPM areas supported. This role reports to the Manager of the COE team who helps to lead...IS. c) Helps to direct the teams to maintain ITSM and SPM processes . d) Tracks measurements… more
- Ensono (Houston, TX)
- …to Ensono mainframe clients as they relate to Mainframe DB2 systems. Position reports to Senior Manager - Mainframe Database **Key Areas of Focus for this Role** ... Senior Mainframe DB2 System ProgrammerRemote - United StatesJR010397...efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures **What the Ideal Candidate Brings… more
- Ensono (Houston, TX)
- Senior Mainframe DB2 Systems ProgrammerRemote - United StatesJR010933 **Position Summary** Provide premium software support and services to Ensono mainframe clients ... as they relate to Mainframe DB2 systems. Position reports to Manager - Mainframe Database **Key Areas of Focus for this Role** + Fulfill customer service requests… more
- Ensono (Houston, TX)
- Senior IMS Systems ProgrammerRemote - United StatesJR010829 **Position Summary** Provide premium software support and services to Ensono mainframe clients as they ... relate to Mainframe IMS systems. Position reports to Manager - Mainframe Database Key Areas of Focus for...efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures What the Ideal Candidate Brings… more
- Amazon (Austin, TX)
- …and self-motivate in a fast-paced and rapidly changing environment * Experience implementing ITSM processes and tools * Perform IT Optimization assessments and ... The ideal candidate will be an experienced Infrastructure Service Manager who has worked in IT Operations or Engineering...You will act as a point of escalation for senior leaders to share feedback that drives service change.… more
- SitusAMC (Austin, TX)
- …provides user training, and contributes to ongoing improvements in WFM processes and technologies to optimize workforce efficiency. Essential Job Functions: + ... devices (laptops, desktops), Scripting, API's + Experience managing an ITSM tool like Ivanti + Queue management and meeting...+ Other activities as may be assigned by your manager Qualifications/ Requirements: + College degree in related field… more
- Capgemini (Dallas, TX)
- …in Service Portal or Employee Service Center . Experience in being a People Manager for both senior and junior technical resources, or demonstrated experience in ... to listen, interpret, strategize and consult on complex business processes and technical concepts . Experience in leading Client...in CSA and CIS in at least one of ITSM , HRSD, CSM or ITOM Product Family (Event, Discovery… more