- TEKsystems (Spring, TX)
- … Desk . Start developing SLAs and KPIs. Transition day-to-day responsibilities to the Service Desk Manager role. Skills: itsm, Service desk ... waiting, FCR, AHT, etc. + Meet primary stakeholders in IMS and members of the Service Desk and Desktop Support teams. + Familiarize with, IMS, and the … more
- Marriott (Dallas, TX)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- Fotona (Irving, TX)
- … tickets to close. The Service Desk Agent will work closely with the Service Desk Manager , Field Service Manager , members of both the ... support for our customers around the US. The Service Desk Agent will receive, screen, respond...other internal teams. Ideal candidates will have customer technical support or service desk experience.… more
- Palo Alto Networks (Plano, TX)
- …precision. **Your Career** We are looking for a highly motivated, results orientated Deals Desk Manager - North America to join our organization. The primary ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and ... inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving computers, desktop… more
- SOS International LLC (El Paso, TX)
- **Overview** SOSi is seeking an experienced Help Desk Lead/Full-Stack Developer to support our technology needs across SOSi platforms. **Essential Job Duties** . ... Manager (IEDM) and other systems. . Lead Help Desk team to ensure highest level of end-user ...Desk team to ensure highest level of end-user support . . Collaborate with operators and other software engineers… more
- Consolidated Electrical Distributors (Irving, TX)
- …quickly and independently in a fast-moving call center environment. Reports to: Manager of IT Service Ctr Minimum Qualifications: . Experience supporting ... Summary Job title: Help Desk Analyst Job ID: 202496390003 Department: Help ... Location: TX-Irving Description Summary: This position provides phone support for software and hardware related issues. Candidate will… more
- NBC Universal (Houston, TX)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... *Responsibilities Telemundo Houston (KTMD), is currently seeking an Assignment Desk Editor. The successful candidate will assist in the...remotely and from the field. + Cooperate with and support news and online platforms as assigned + Publishing… more
- CAI (Austin, TX)
- … operates efficiently. **What You'll Do** + Manage and lead the service desk team, providing guidance and support + Set objectives and monitor team ... Description** We are seeking a highly skilled and experienced ** Service Delivery Manager ** to join our IT...to support requests + Analyze trends in service desk requests to identify areas for… more
- Randstad US (Irving, TX)
- problem/incident manager . + irving , texas + posted 5 days...the creation and maintenance of knowledge base articles to support the IT service desk and ... the creation and maintenance of knowledge base articles to support the IT service desk ...3 years of experience + Education: Bachelors skills: + Manager + ManagerEqual Opportunity Employer: Race, Color, Religion, Sex,… more
- Chewy (Dallas, TX)
- **Our Opportunity:** Chewy is hiring an **IT Site Manager ** for our Dallas, TX fulfillment center! The IT Site Manager must be highly autonomous, possessing ... proficiency in a fast-paced environment. They must possess outstanding customer service skills, in-depth understanding of both computers (hardware and software) and… more
- HAECO (Dallas, TX)
- Senior Customer Service Manager (HGES) Dallas, TX, USAReq #943 Tuesday, June 11, 2024 **Job Summary:** This role involves interacting with and supporting HAECO ... Global Engine Support , LLC Customers worldwide. The role includes managing customer...the main contact for valued customers, the Senior Customer Service Manager acts as a liaison with… more
- HAECO (Dallas, TX)
- Customer Service Manager - HGES Dallas (Maintenance/Avionics) Dallas, TX, USAReq #959 Friday, June 21, 2024 **Job Summary** The Customer Service Manager ... and a problem solver + Business acumen and customer support skills + Smoothly interact with customers and shop...write, and understand the English language **Accountabilities** The Customer Service Manager reports to the Managing EVP… more
- Leidos (San Antonio, TX)
- …customer. Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in ... our San Antonio Texas office. POSITION SUMMARY: This IT Service Management (ITSM) Problem Manager position is...IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent… more
- Xponential Fitness (Fort Worth, TX)
- General Manager Job Description General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning ... referrals. Under the management of a Franchise Owner and support from the Corporate Team, General Managers must exemplify...build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission… more
- Amazon (Austin, TX)
- …and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in large, enterprise support organizations is a plus, with a ... We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You...closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points… more
- Rocket Software (Austin, TX)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... IT organisation whose primary mission is to provide world-class service to Rocketeers. Overseeing the delivery of support...Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira … more
- General Dynamics Information Technology (El Paso, TX)
- …personal impact as a **Process Integration Manager ** supporting the VA Enterprise Service Desk . GDIT is your place to make meaningful contributions to ... Leading a dynamic operations team under the VA Enterprise Service Desk contract that edits, creates, and...collaborative transition plan for new or changing application and service support based on customer timeline and… more
- Marriott (Dallas, TX)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more
- Marriott (Dallas, TX)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more