- American Airlines (Dallas, TX)
- …+ This job is a member of the Travel Innovation team within the Customer Experience Organization supporting Airport Technology Product Management. + Lead the ... strategic development and execution as the Product Manager for the Airport Customer Care Technology...and/or master's degree in a relevant field, or equivalent experience and/or training + 7+ years of people leadership… more
- Confluent (Austin, TX)
- … Customer Success or Customer Support systems + Experience in Customer Success, Customer Experience , or Support Operations **Come As You Are** At ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...You Will Bring:** + 8+ years of Program Management experience + Strong project management and cross-functional collaboration skills… more
- Amazon (Austin, TX)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Amazon (Austin, TX)
- Description The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Amazon (Austin, TX)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, ... obsessed and data driven candidate to improve the Customer experience , by leading strategic initiatives to...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Mathematica (Austin, TX)
- …is searching for a Client Experience (CX) Senior Analyst/ Sr . Manager ! The Client Experience Senior Analyst/ Sr . Manager works ... programs and data collection initiatives. We're looking for a Customer Experience Analysts who has a passion...Prepare and present regular reports and updates on client experience metrics, initiatives, and progress to senior … more
- Amazon (Austin, TX)
- …The AWS Executive Sponsorships Program team is seeking an exceptionally motivated, customer -obsessed Program Manager with experience developing and executing ... 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program helps create...strategy, end to end delivery, and communicating results to senior leadership - Experience using data and… more
- Wolters Kluwer (Austin, TX)
- …WK shared services. The ideal Senior PO possesses knowledge and experience working on Counter-compliant reporting; institutional customer identity and access ... software. + Contributing to effective product launch by supporting Product Manager , Marketing, Customer Success with documentation (including user guides,… more
- Verint Systems, Inc. (Austin, TX)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...skills, striving to become a trusted advisor to the customer . The Sr . CSM is passionate about… more
- The ODP Corporation (Port Arthur, TX)
- …and leading sales training in the store. The Sr . Assistant Store Manager will help lead a customer -centric environment, engage with the local community, ... resolving associate and customer concerns. The ideal Sr . Assistant Store Manager should be passionate...retail, including management and/or supervisory role in a sales-driven, customer -oriented company. Sales experience in a services… more
- Amazon (Dallas, TX)
- …and generative AI (GenAI) to deliver a step change in Field productivity and customer experience . Key job responsibilities You will be responsible for diving ... of 1P and 3P platforms. The AFX (AWS Field Experience ) team with in SMGS, is looking for a...in SMGS, is looking for a passionate, innovative, committed Sr . Technical Program Manager (TPM). As a… more
- Amazon (Austin, TX)
- Description AWS is seeking a strategic and customer -centric Sr . Market Research Manager to drive insights that shape our future product roadmaps and ... narratives that guide decision-making across AWS product and marketing teams. As a Sr . Market Research Manager , you'll collaborate closely with product managers,… more
- Amazon (Dallas, TX)
- …improving customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology and developing solutions ... Description The Customer Trust Perception team works to ensure that...to scale our impact. We are looking for a Sr . Program Manager to join our team!… more
- Houston Methodist (Houston, TX)
- + **This is a Hybrid opportunity.** + **The Sr . Program Manager is responsible for system-wide medical equipment life cycle management.** + **Previous ... experience with medical instrumentation, project management, and vendor negotiations...8100 Greenbriar Houston, TX 77054** At Houston Methodist, the Sr Program Manager position is responsible for… more
- Indorama Ventures (Houston, TX)
- **Job Description** : ** Sr . EHS Manager , North America** **Role Purpose and Organizational Reporting** Provide leadership, expertise, and practical support for ... facilities, and offices, primarily in the NA region. The Sr . EHS Manager NA will ensure site...will focus on providing EHS expertise along with risk recognition /reduction skills, driving the goal of "Zero Unplanned Events"… more
- Constellation (Houston, TX)
- …against Sales Playbook. + Deliver high quality enrollments and best in class customer experience . Develop, track and evaluate quality and compliance measures ... for vacation, holidays, and sick days; and much more. ** Sr . Channel Manager :** Expected salary range of,...+ Deliver high quality enrollments and best in class customer experience . Develop, track and evaluate quality… more
- Amazon (Austin, TX)
- …person must influence, motivate and lead others to meet the demands in a highly customer -centric environment. This Sr . Program Manager will be a person who ... Amazon's Andon Cord team is looking for an execution-oriented Sr . Program Manager to lead program management...lead program management initiatives across marketplaces to improve the customer experience . Amazon uses the Andon Cord… more
- Amazon (Dallas, TX)
- …Management and Quality Assurance programs. The Sr . PM SeMS interfaces with customer and partner organizations to drive senior level visibility to security ... Aviation Security leader to join the team as the Sr . PM Security Management System (SeMS). In this role,...and field end users to serve as business program manager developing requirements for technology and tools that support… more
- Amazon (Austin, TX)
- …our programs * Drive cross-functional strategic initiatives to continuously improve the customer experience * Work-cross functionally to identify and build best ... Solutions (OTS) Command Center team is seeking an experienced Sr . Technical Program Manager . In this role...ownership of one or more organizational goals. As a Senior Technical Program Manager , you are accountable… more
- ServiceNow, Inc. (Austin, TX)
- …helping customers realize the value of their ServiceNow investment. Role Overview: As a Sr . Manager , Customer & Industry Workflow, you will lead a ... Scheduling. + Proven ability to influence and consult on Customer Service and/or FSM. + Experience speaking... senior management. + Strong interpersonal skills and customer -centric attitude. + Experience leading and mentoring… more