- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application ... ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ ....of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5)… more
- TEKsystems (Coppell, TX)
- …are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% ... to close on Dec 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- COMSO, Inc (San Antonio, TX)
- …the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of ... assistance to users in accessing and using IT systems (U) Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… more
- General Dynamics Information Technology (San Antonio, TX)
- …Reviews and Merit Increase notifications * Actively participate in determining and launching tier 1 Goals * Conducting Onboarding Check-ins (months: 2, 3, 4, ... * Ensuring all team/shifts have pertinent information regarding both GDIT policies and Tier 1 policies. * Ensuring coverage and maintaining Monthly Calendars… more
- GovCIO (Austin, TX)
- …Responsible for all facets of engineering and administering the mid- tier . This includes architecting infrastructure, installing, and configuring Application and ... in the scheduling of deployment activity as well as new installations of mid- tier infrastructure. Responsible for developing security standards in the mid- tier … more
- GovCIO (Austin, TX)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in compliance with...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active Secret clearance… more
- CVS Health (Austin, TX)
- …within ServiceNow + Deep knowledge of licensing metrics and contract terms for Tier 1 publishers (Microsoft, IBM, Oracle, VMware, Broadcom), with practical ... asset management** , with expertise in: + Licensing requirements and metrics for Tier 1 software publishers (eg, Microsoft, IBM, Oracle, Broadcom, SAP, etc.)… more
- CACI International (San Antonio, TX)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk) support for problem identification, ... this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help ...diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing… more
- Oracle (Austin, TX)
- …be joining a community of like-minded architects who are very keen to support and help each other. **What you'll do** Contribute to or lead virtual teams that acts ... schedule. You will also be involved in supporting our field organization to help customers successfully deploy Oracle products and services to reach their business… more
- GovCIO (Fort Bliss, TX)
- …GovCIO is currently hiring for Network Engineer with an active Secret clearance to provide Tier 3 support. This position will be located in El Paso, Texas and will ... be a hybrid remote position. **Responsibilities** + Provide Tier 3 support as well as design, test, and...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- NANA Regional Corporation (Fort Hood, TX)
- …TX. To join our team of outstanding professionals, apply today! **Responsibilities** + Perform Tier 1 and Tier 2 deskside incident resolution of ... workstations, printers and peripheral devices. + Configure and deliver IT equipment requested on customer Change Orders (COs). +...+ Receive, prioritize, document and actively resolve end user help requests. + Maintain knowledge of diagnostic and … more
- GovCIO (San Antonio, TX)
- …and monitors the security and performance of the systems are not compromised. + Provides Tier 2 and Tier 3 support. Prepares and delivers presentations on DBMS ... team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (San Antonio, TX)
- …system, and the application stack. + Assists with restorations, application installation, testing, Tier 2 and Tier 3 support, and troubleshooting issues. + ... team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (San Antonio, TX)
- …and monitors the security and performance of the systems are not compromised. + Provides Tier 2 and Tier 3 support. + Prepares and delivers presentations on DBMS ... team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (San Antonio, TX)
- …and monitors the security and performance of the systems are not compromised. Provides Tier 2 and Tier 3 support. Prepares and delivers presentations on DBMS ... team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (San Antonio, TX)
- …and monitors the security and performance of the systems are not compromised. + Provides Tier 2 and Tier 3 support. + Prepares and delivers presentations on DBMS ... team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by...can't do it alone. We need great people to help us do great things - for our customers,… more