- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- Robert Half Technology (Houston, TX)
- …in Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some flexibility ... the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more. All… more
- NiSUS Technologies Corporation (San Antonio, TX)
- …sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Schedule: Monday through Friday 10am to ... 6pm * Training will be Monday through Friday 6am to 2pm Requirements TS/SCI with poly required + Bachelor's degree (or 5 years) + Customer Service + ServiceNow One of the Following Certifications Required: + A+ + Network+ + CCNA Security + CySA+ + GICSP + GSEC… more
- TEKsystems (Round Rock, TX)
- …to troubleshoot or put in a work order. As a Technical Service Representative - Level 1 , you will provide tier 1 support in a fast-paced communication center ... cannot be resolved, you will escalate to the next tier of support or arrange dates, times and access...and databases to record the results of interactions. Skills: helpdesk , help desk, ticketing, troubleshooting, customer support. IT, Customer… more
- Lumen (Austin, TX)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... reports on any assigned actions. Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer...IP platform, VPN and MPLS Network. Detailed understanding of DS0/ 1 and 3 circuits: point to point, private line,… more
- Kelly Services (Allen, TX)
- **Technical Support Representative, Allen, Texas, 75002** **(ONSITE)** Kelly Services is seeking a Tier 1 Technical Support Representative for one of our top ... usher in a new era in public safety and security. **Department Overview** This Tier I Technical Support Representative would be supporting our Video & Analytics team… more
- The City of Houston (Houston, TX)
- …and administers the Salesforce environment. This position performs user onboarding, helpdesk tickets, field creation, creates and updates flows, and creates reports ... SERVICE: Provides technical assistance on moderately complex software issues. Serves as tier 2 support to resolve end-users problems. Evaluates user's requests for… more