- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... also be provided. Skills: call center customer service, call center operations, phone support o Eligibility requirements apply to some benefits and may depend on… more
- Robert Half Technology (Houston, TX)
- …Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some ... details provided by customers * Direct unresolved issues to the next level of support personnel * Provide accurate information on IT products or services * Record… more
- NiSUS Technologies Corporation (San Antonio, TX)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for… more
- TEKsystems (Round Rock, TX)
- …work order. As a Technical Service Representative - Level 1 , you will provide tier 1 support in a fast-paced communication center to resolve technical ... cannot be resolved, you will escalate to the next tier of support or arrange dates, times...and databases to record the results of interactions. Skills: helpdesk , help desk, ticketing, troubleshooting, customer support .… more
- Kelly Services (Allen, TX)
- … Support Representative, Allen, Texas, 75002** **(ONSITE)** Kelly Services is seeking a Tier 1 Technical Support Representative for one of our top ... era in public safety and security. **Department Overview** This Tier I Technical Support Representative would be...**Experience Requirements** + 2-3+ years of experience in IT helpdesk and/or application support role. + Extensive… more
- Lumen (Austin, TX)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- The City of Houston (Houston, TX)
- …SERVICE: Provides technical assistance on moderately complex software issues. Serves as tier 2 support to resolve end-users problems. Evaluates user's requests ... administers the Salesforce environment. This position performs user onboarding, helpdesk tickets, field creation, creates and updates flows, and...1 ) If you need login assistance or technical support call ###. Due to the high volume of… more