- Centre Technologies (Houston, TX)
- …between hardware and software + The ability and desire to mentor and guide Tier -I Team as needed + Documents work completed in a timely manner and improves ... existing documentation to improve efficiencies across the team. Education/Experience/Certifications + 5+ years hands-on IT experience required + Certifications + VMware VCP strongly desired + AZ-900 or equivalent strong desired + Bachelor's Degree preferred… more
- T and T Consulting Services (San Antonio, TX)
- …and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide a ... to limited user population (to Brigade level at PPP/PSP and installations supporting two ( 2 ) or more non-tactical Command HQs). + Operate the SVTC capability on a… more
- Ankura (TX)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... work weekend hours is required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize ticket tracking system to document all incidents… more
- Comcast (Plano, TX)
- …groups. Updates code and software to ensure proper system performance. + Engineer 2 performing Network Desk duties performs the following: Determines if the ... network including re-routing of traffic. Provisions DWDM and CWDM circuits. + Engineer 2 performing Video Desk duties performs the following: Participates in the… more
- Chenega Corporation (San Antonio, TX)
- …telephone and e-mail in a courteous manner. This position is considered equivalent to Tier II help desk support. **Responsibilities** + Responsible for ... **Req ID:** 32373 **Summary** **Mid-Level Help Desk Technician** **San Antonio, TX**...assigned. **Qualifications** + High school diploma or GED and 2 + years of related experience + Linux configuration &… more
- SOS International LLC (El Paso, TX)
- …school diploma or equivalent. Minimum of five (5) years of help desk /technical support experience. Minimum of two ( 2 ) years Software Support: Microsoft OS, ... Overview SOSi is seeking an experienced Help Desk Team Lead to join...customer support service as single point of contact for Tier 1 and Tier 2 … more
- Motion Recruitment Partners (Irving, TX)
- IT Help Desk Irving, Texas **Onsite** Contract $20/hr...and kitchen appliances. This role is responsible for supporting Tier 1 and Tier 2 ticket ... position is Contract-to-hire, onsite 3-4 days a week with 1- 2 remote, and located in Irving, TX. Hourly range...Customer service experience in a call center environment + Help desk or technical support experience preferred… more
- Randstad US (Kingwood, TX)
- service desk analyst (level 1). + kingwood , texas (remote) + posted july 1, 2024 **job details** summary + $19 - $20 per hour + contract + high school + category ... occupations + reference1057056 job details job summary: The Service Desk Analyst (Level 1) is the primary point of...Exchange along with experience in troubleshooting Windows and desktop tier 1 issues. ? Experience with remote tools, remote… more
- GovCIO (Austin, TX)
- …tickets for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. ... **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service...Procedures), Knowledge Base Articles (KBs), and Training manuals for Tier I support. + Works with Tier … more
- SKC Communication Products LLC (Dallas, TX)
- …Qualifications 1. Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze customer ... 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service and build customer relationships 3. Work… more
- Jovian Concepts, Inc. (San Antonio, TX)
- …connectivity and performance issues. + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems + ... Jovian Concepts, Inc is looking to hire a Systems Administrator Level 2 for a great opportunity in the Annapolis Junction area. TS/SCI Clearance with a Poly… more
- CACI International (San Antonio, TX)
- …operation of IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide ... implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem...be substituted for a bachelor's degree + CWIP IAT 2 . CWIP YRS experience IAT 3+ Mastery of the… more
- COMSO, Inc (San Antonio, TX)
- …connectivity and performance issues. + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems + ... FSA, LTD/ STD, Paternal Leave, PTO, Federal Holidays to include Birthday, a 2 -week Sabbatical, and Emergency Facility Closure Days. COMSO, Inc. is an Equal… more
- GovCIO (San Antonio, TX)
- **Overview** GovCIO is seeking a Senior Network Administrator to support Tier 1, 2 , and 3 help Desk and Cybersecurity operations for US Army North, ... a US Army post in San Antonio, TX. The Help Desk provides local desktop support to...various locations throughout the United States. **Responsibilities** + Support Tier 2 Network Operations that monitor and… more
- TEKsystems (Fort Worth, TX)
- …responsible for analyzing, researching and resolving hardware and software issues as tier 2 support within the IT Service Desk team and for documentation of ... process. Duties + Research Desktop related issues escalated from tier I within established timeframes. + Build computers and...+ 6-12 months years of Technical Support, IT Service Desk or Help Desk experience.… more
- The City of Houston (Houston, TX)
- …reviews customer feedback; follows up on customer concerns + Training and outreach - help develop and train employees on how to use the customer experience platform; ... teams - provides back up support to the Information Desk operations on an as needed basis; support may...of Houston Public Works Emergency Management Position at the Tier II Level. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS A high… more
- The Hartford (Houston, TX)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... protecting the things that matter most. And you can help us when you join our team of underwriters....and solution provider to Brokers and Agents Qualifications: + 2 + years of P&C Middle Market Broker-facing Carrier… more
- ManpowerGroup (Fort Worth, TX)
- …+ Contract - long term + Full time hours Job Description You will provide Tier 2 level support, following established processes and procedures to assist the ... UC Voice Platforms. You Must Have: + Corporate Service Desk experience supporting both hardware and software from various...to upgrade your skills + Dedicated Career Partner to help you achieve your career goals Are you Interested?… more