- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Citigroup (San Antonio, TX)
- …and progress together. **The Role:** This position serves as a senior systems administrator and Tier 2 technical support specialist for a large campus ... the bank safe, managing global resources, and providing the technical tools our workers need to be successful to...within Citi Offices and Branches. **Responsibilities** + Provide advanced Tier 2 support for the… more
- Rehrig Pacific Company (Dallas, TX)
- …system functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer-facing applications, ensuring ... Support Analyst Location: Dallas, TX Job ID: 5015...Implementation and Configuration + Configure and collaborate with the Technical Project Manager to onboard new customers onto the… more
- Academy Sports + Outdoors (Katy, TX)
- …the system users. + Serve as the Workday subject matter expert to internal customers; Provides Tier 2 technical support for production support issues ... The Analyst HR Technology fulfills a key role in the continuous development, support and synchronization of our Workday-powered HR Technology platform. Acting as a… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …years of experience in a customer service or technical support role, with at least 2 years in a Tier 2 or higher position. . Advanced technical ... future duties and responsibilities:** . Provide expert functional and technical support to clients via phone, email,...Serve as the escalation point for unresolved issues from Tier 2 support or other… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- Koniag Government Services (San Antonio, TX)
- …most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance analysis and capacity ... LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services...technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2 … more
- Intuit (Plano, TX)
- …Management** + Lead, inspire, and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product domains. + ... that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join… more
- Choisys Technology (San Antonio, TX)
- …Description The Tier 1 Service Desk Technician provides first-level technical support to end users across US Customs and Border ... and resolve routine issues. + Escalate complex or unresolvable issues to Tier 2 or engineering support teams while maintaining ownership until closure.… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in compliance with established technology… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- TEKsystems (Coppell, TX)
- CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks ... require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all… more
- Comcast (Plano, TX)
- …fastest growing providers of Ethernet services. **Job Summary** High level customer-facing engineering support focused on Day 2 Service Assurance Support ... largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider...to troubleshoot and resolve network issues + Is a technical point of contact for other internal engineers +… more
- BAE Systems (Fort Worth, TX)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118365BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Robert Half Technology (Dallas, TX)
- …* Previous experience in a Tier 1 or Tier 2 Help Desk role or similar technical support position. * Proficiency in working with iPhone and Android ... our team in Dallas, Texas. In this role, you will provide technical support and assistance to ensure seamless device functionality and user satisfaction. This… more
- Jack Henry & Associates (Allen, TX)
- … Technical Services Team consists of Technical Support Engineers, Technical Support Representatives, and 2 Supervisors that handle all escalated ... Technical Support Representative III: Complementary Solutions...support cases. This environment is a Tier III support role troubleshooting Windows OS… more
- Oracle (Austin, TX)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more