- SAIC (Austin, TX)
- …to ensure effective support coordination between IT Service Desk ( Tier 1), Tier 2, and Tier 3 resources **Qualifications** **REQUIRED EDUCATION AND ... **Description** SAIC is hiring for a ** Helpdesk Support** position onsite in **Austin, TX** to...experience with Microsoft Office 365 + Experience in a Helpdesk or Desktop Support environment **REQUIRED CLEARANCE:** + Must… more
- Arena Technical Resources, LLC (Austin, TX)
- …and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - Troubleshoot ... and contact next level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to record work orders.… more