- Fresenius Medical Center (Houston, TX)
- …oversee phone prescriptions and refills to pharmacies. The incumbent will perform triage with patient phone calls to identify emergent and non-emergent situations. ... to be answered and addressed. If unable to receive call immediately due to direct patient care requirements, voicemail...+ Assist with various projects as assigned by direct supervisor . + May escalate issues to supervisor … more
- Apex Health Solutions (Houston, TX)
- …a health care related field is preferred One (1) year of customer service experience in a call center required; Experience in a health plan or pharmacy call ... membership and shall provide initial onboarding through a disciplined flow of call scripting. Individuals within this team will also be responsible for ongoing… more
- Cayuse Holdings (Austin, TX)
- …we house our 40,000 square foot facility and Network Security Operations Center . We have additional satellite offices in Honolulu, Hawaii, and Rosslyn, Virginia. ... and agents; includes implementation and process documentation. + Has oversight of Call Queue, Email/Inbox, and Chat monitoring and performance. + Creates and… more