- Fidelity TalentSource LLC (Westlake, TX)
- …with customers and the team through effective communicationExperience in customer service, call center , or financial services preferredA strong interest in ... with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing… more
- JPMorgan Chase (San Antonio, TX)
- …value diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding of ... from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and...responding with empathy + Resolve customer escalations and document account activities thoroughly and concisely + Lead by example… more
- Conduent (TX)
- …be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Pay Rate is $16.00 an hour. **_Must have open ... so, this role is for you! **About the Remote Call Center Representative role ** As a...you will have: Ability to successfully complete a 5-week virtual training class. You cannot miss a day of… more
- ManpowerGroup (San Antonio, TX)
- Call Center Customer Care Rep $19/hr....Pay rate: $19/hr HYBRID POSITION: 3 DAYS ONSITE/2 DAYS VIRTUAL **MUST BE ABLE TO START ON 09/30/24** *INTERVIEWS ... Working knowledge of MS Excel, Word, Outlook required. Customer Service experience desired. Call Center experience desired. HS Diploma/GED required. What do you… more
- The University of Texas at Arlington (Arlington, TX)
- **Operations Center Manager** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** ... Details** Position Information **Posting Number** S05656P **Position Title** Operations Center Manager **UTSystem Title** **Department** OIT Service Management **Location**… more
- Advancial (Dallas, TX)
- …the grading of the review and areas for improvement. Tracks Specialty Account Representative performance and availability via reports, call monitoring, and ... Supervises Lending Services Member Service Representatives (MSRs) in the Member Service Center (MSC). Responsible for overseeing the lending functions of the MSC… more
- Lincoln Financial Group (Austin, TX)
- …to support the configuration and deployment of system capabilities that enhance call routing and conversational design (for voice and chat channels) to provide ... components by performing thorough testing. + Troubleshoots, production and off hours on- call support of a more complex nature and develops or coordinates solutions… more
- Amazon (Houston, TX)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- Amazon (Austin, TX)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- Amazon (Austin, TX)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- BCA Financial Services, Inc. (Fort Worth, TX)
- …, customer service, remote medical call center representative, remote work, virtual call center , work from home, remote work from home, patient ... patients while accurately recording their information. + Assist with account resolution by communicating account information, offering...financial, sales, medical billing, medical office, medical front desk, call center , call center… more
- Conduent (TX)
- …volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent ... the questions you may receive as a financial service call center representative are the following: +...inquiry form depending on the time of year. + Account navigation and support - creating account ,… more
- The Cigna Group (Austin, TX)
- …and navigating multiple systems simultaneously. + Ability to excel in a high-volume call center environment. + Strong communication skills, both written and ... **Summary:** Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our team at Accredo by Evernorth, a leading specialty… more
- Bank of America (Dallas, TX)
- …product expert supporting Global Payment Solutions (GPS) client sales engagements and account management activities by closing complex and high dollar deals, and/or ... as the product sales or industry expert in client call planning and client calls as well as strategic...entities. We are a leading issuer of purchase cards, virtual payables accounts, and corporate travel card programs, providing… more
- PNC (Farmers Branch, TX)
- …AI Product Mgr) you will work within PNC's AI & Intelligent Automation Center , you will be based in Pittsburgh, Cleveland, Birmingham, Dallas, New York, New ... solve the bank's toughest problems while improving customer and employee experiences. As a Center of Excellence (CoE), we work hand in hand with different line of… more
- Bank of America (Dallas, TX)
- …Global Payments Solutions platform, including Corporate Travel and Purchasing Cards, Virtual Payables and Travel Cards, Comprehensive Payables and other B2B payables ... expert supporting Global Payments Solutions (GPS) in client engagements, account management, closing complex and high dollar deals, and/or...as the product sales or industry expert in client call planning and client calls as well as strategic… more
- Conduent (TX)
- …volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent ... the following: + Why can't I sign into my account ? + I don't recognize a charge on my...must have ethernet connections) + Preferably, have previous Contact Center and/or work from home experience* Have strong computer… more
- Atria Wealth Solutions (Houston, TX)
- …in wealth management or broker dealer environment preferred. + Previous experience in call center environment + Previous experience with Zendesk or ticketing ... diagnose problems + Data Analytical skills + Monitor e-mail account usage in conjunction with IT. + Provide support...Assistance Program + Pet Insurance + Legal Plans + Virtual Therapy + Virtual Mental WellCare +… more
- Advancial (Dallas, TX)
- …weekly individual coaching sessions and weekly team meetings. Tracks Specialty Account Representative performance and availability via reports, call monitoring, ... **Responsibilities** **SUMMARY** Manages Specialty Accounts Representative(s) in the Contact Center and serves as a Subject Matter Expert (SME) on Advancial's… more
- Conduent (TX)
- …volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent ... my smartphone? + Why can't I sign into my account ? + My device is unresponsive, how can I...must have ethernet connections) * Preferably, have previous Contact Center and/or work from home experience * Have strong… more
