- M&T Bank (Wilmington, DE)
- **Overview:** Responsible for bringing the voice of the customer and employee to life, through the design, execution, and reporting of research results to drive ... act as a subject matter expert with the Qualtrics Experience Management platform and help lead efforts to leverage...of surveys in Qualtrics from start to finish, including reporting and analysis. + Leverage Qualtrics APIs to connect… more
- TD Bank (Wilmington, DE)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... with business to bridge and translate business requirements to analytics and reporting needs for a given...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- JPMorgan Chase (Wilmington, DE)
- …innovative strategies and advanced analytics solutions to enhance the customer experience . Collaborating with all functional teams across Operations as ... Analytics teams, you will focus on improving the customer experience and reducing operating expenses for...leadership across the servicing organization + Lead development and reporting of Ops performance metrics & KPIs. Use analytical… more
- Sallie Mae (Newark, DE)
- …will be responsible for tasks such as web analytics reporting , forecasting, presentations to stakeholders, customer analysis and segmentation, campaign ... (Business, Finance, Economics, Sciences, Engineering, Marketing). + 5+ years quantitative analysis experience with a focus on web analytics . + Experience… more
- Wells Fargo (Wilmington, DE)
- …and assist in hiring talent **Required Qualifications:** + 4+ years of Risk Analytics experience , or equivalent demonstrated through one or a combination of ... approvals. The team is responsible for performance tracking and reporting of strategy results back to management. This includes...at least 4 of the 6 years of this experience is in the Finance Analytics space;… more
- OneMain Financial (Wilmington, DE)
- …to develop and execute new strategies. This role requires deep expertise in customer engagement and conversion analytics , a strong hypothesis-driven mindset, and ... **Position: VP/Director, Originations Strategy and Analytics ** **Location: Wilmington, DE (Hybrid)** We are seeking a VP/Director to lead Engagement Strategy within… more
- OneMain Financial (Wilmington, DE)
- **Manager, Credit Pricing Analytics ** **Location: Wilmington, DE (Hybrid)** We are currently seeking a Manager, Credit Pricing Analytics to lead the delivery of ... partners, this individual will deliver new policies to market, monitoring, and reporting on existing strategies, and partner with technology and marketing to create… more
- JPMorgan Chase (Wilmington, DE)
- …experience - adept at working with granular data-tables to draw out customer /segment level profitability + Experience in forecasting, budgeting + Strong ... Risk strategies . As a Senior Associate in Quant Analytics within the Card Finance Analytics team...reduce manual work and increase accuracy of forecasts and reporting + Leverage quantitative analysis to provide insights and… more
- OneMain Financial (Wilmington, DE)
- Associate Director, Credit Policy & Analytics We are looking for an Associate Director, Credit Policy for our Credit Pricing & Analytics team in Wilmington, DE. ... insights from their work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a timely and accurate… more
- JPMorgan Chase (Wilmington, DE)
- …a Senior Quantitative Analytics Associate in the Point of Sale Central Analytics Team in Fraud Customer Protection Services, you will join a forward-thinking ... fraud through data-driven analysis. You will develop and advance reporting dashboards, optimize data consumption practices, and work with...degree and 3 years Risk Management or other quantitative experience + BS degree and minimum 5 years Risk… more
- JPMorgan Chase (Wilmington, DE)
- …is instrumental in protecting the bank from fraud related losses and improving customer experience at Point of Sale. **Job responsibilities:** + Interpret big ... issues from beginning to end and delivers a great customer service. As a Senior Quantitative Analytics ...protect the bank from fraud related losses and improve customer experience at Point of Sale +… more
- OneMain Financial (Wilmington, DE)
- …focus, this individual will help drive material improvements to the economics and customer experience within Originations, with a particular focus on the ... DE) We are looking for a Lead Analyst to join our Originations Strategy and Analytics team in Wilmington, DE. This is an exciting opportunity to learn and drive… more
- TD Bank (Wilmington, DE)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... **Job Description:** The Senior Manager, Business Intelligence & Reporting will be responsible for leading analytics ...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Bank of America (Newark, DE)
- …analysis and modeling to minimize loss exposure and negative impacts to the customer experience . Key responsibilities include utilizing a variety of systems such ... Strategy Analyst III - Specialty Fraud Strategy Analysis & Reporting Phoenix, Arizona;Jacksonville, Florida; Charlotte, North Carolina; Newark, Delaware **Job… more
- JPMorgan Chase (Wilmington, DE)
- …fit for you to accelerate product development, drive business growth, and improve the Chase customer experience . You will serve as a member of the product team, ... business. As a Vice President Data Owner - Card Customer Journey in our Card Data & Analytics...data, which is key to our business objectives, advanced analytics , operations, and reporting . This role provides… more
- SAP (Newtown Square, PA)
- …+ SAP S/4 HANA Finance (oCFO) Knowledge in corporate finance and accounting, reporting and consolidation, planning, budgeting, and financial analytics . + SAP ... (HCM) - knowledge in core HR and payroll, talent management, employee experience management, HR analytics and workforce planning, Sales performance management.… more
- Amazon (Malvern, PA)
- …Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team powers Ring's direct-to-consumer (DTC) selling programs and ... customer engagement initiatives. These products and services include Ring.com...with technical product managers, software development engineers and managers, analytics , Legal, Finance, etc. The ideal candidate will work… more
- TD Bank (Wilmington, DE)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... senior leadership **Preferred Qualifications:** + 5 years of relevant experience in finance, accounting, and data & analytics...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Citigroup (Wilmington, DE)
- …and develop actionable recommendations to drive business impact through improvements in cost, customer experience and demand management. + Possess a strong sense ... the end results of the ICRM USPB Complaints Data Analytics Program. Exercises control over resources, policy formulation and...of visual design to present analytical aresults with exceptional customer experience as a prirotiy. + Promoting… more
- Bank of America (Newark, DE)
- …driving the execution of projects involving technical topics (technology platforms, analytics ) * Experience with Agile development methodologies, user-centered ... drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics,… more