- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- R1 RCM (Salt Lake City, UT)
- …you will experience working as a Quality Assurance Specialist:** + Perform Quality audits: Assess quality of customer service / agent performance ... analytics, AI, intelligent automation, and workflow orchestration. As our Quality Assurance Specialist, you will help --...in everything we do. Not only does that drive customer success and improve patient care, but that same… more
- Waystar (Lehi, UT)
- …report and analyze employee performance metrics against departmental goals. . Conduct quality assurance reviews and provide coaching and corrective action plans. ... all employees within the operations organization. **WHAT YOU'LL DO** Quality and Assurance . Create and Implement... service oriented, self-confident, and dependable. . Excellent customer service skills. . Excellent communication skills… more
- Molina Healthcare (Salt Lake City, UT)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- CenterWell (Salt Lake City, UT)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Salt Lake City, UT)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Owens & Minor (Salt Lake City, UT)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested.* Performs timely follow ... THE COMPANY** _Apria Healthcare's mission is to improve the quality of life for our patients at home. We...discharges with Customer Care Center and/or Branch Customer Service Team. + Operates company vehicle… more
- Aaron's Inc (Taylorsville, UT)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Highmark Health (Salt Lake City, UT)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Intertek (Salt Lake City, UT)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- BioFire Diagnostics, LLC. (Salt Lake City, UT)
- …relationships with teams in R&D, Quality ( Quality Assurance / Quality Control), Manufacturing, Customer Service , and other departments. + Excellent ... regulated medical device/IVD industry employment position such as post-market surveillance, quality assurance , regulatory affairs, clinical affairs or product… more
- Sunrise Senior Living (Sandy, UT)
- …communication with resident support services and families and maintaining clinical quality assurance while leading and demonstrating the Mission for ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...medication care managers at the direction of the RCD. ** Quality Assurance and Regulatory Compliance** + Demonstrate… more
- Oracle (Salt Lake City, UT)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Amazon (American Fork, UT)
- …customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps ... - Monday, 10-hour shift, starts 7:30am Key job responsibilities * Verify medication quality assurance for all packet and bulk dispenses. * Collaborate with… more
- Intermountain Health (Salt Lake City, UT)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Intermountain Health (Murray, UT)
- …techniques and tools, in delivering the Advanced Visualization services + Implement quality assurance standards such as ISO 13485, including relevant techniques ... and certification. + 510k submission experience. + Python Programing Experience + Quality Assurance and Risk Analysis. + Medical Device design experience.… more
- Oracle (Salt Lake City, UT)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Salt Lake City, UT)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Salt Lake City, UT)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more