- Service Source (New Castle, DE)
- …This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary ... Agreement (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give… more
- IKO (Wilmington, DE)
- …built this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service ... and walk-up service support. The primary role of the IT Service Desk Analyst is...task plans, and to execute activities, communicating status accordingly. Help ensure relevant milestones and deliverables for assigned projects… more
- Robert Half Technology (West Chester, PA)
- Description We are in search of a Help Desk Analyst to join our team. This role is based in West Chester, Pennsylvania, and offers a contract-to-permanent ... service and basic troubleshooting to our clients in the IT industry. OVERNIGHT SHIFT / 100% ONSITE Responsibilities: *...confidential information with discretion * Previous experience in a help desk or customer service role is… more