- Cleo (Pottsville, PA)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- M&T Bank (Pottsville, PA)
- **Overview:** **RMSP; Relationship Manager Sales Training Program.** The training is targeted to ensure that participants will learn commercial-specific job ... in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Complete other related duties as assigned. **Scope… more
- H&R Block (Myerstown, PA)
- …associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- Milton Hershey School (Hershey, PA)
- …technical leadership for a team of client services analysts and provide escalation support for technical related issues. + Analyze and resolve complex technical ... iOS, and Mac OS operating systems. + Proficiency in Microsoft Endpoint Configuration Manager (MECM), InTune, AutoPilot, and JAMF. + Proven experience in a team lead… more