- CompuCom (New Castle, DE)
- …Do the Right Thing, and Have Fun Doing It! We're looking for a **Level I Desktop Technician ** to join our team. Our Desktop Support Technicians Level 1 ... problems they cannot solve to the appropriate support groups for resolution (L2 Tech , Manager, etc.) + Follow all standard operating procedures (SOP) through the… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …support, and ensures strict compliance with USACE IT policies. Oversees field technician team coordination, mentors junior staff, and serves as the primary liaison ... compliance initiatives + Lead field office technical support initiatives, coordinate technician activities, and mentor junior team members + Maintain comprehensive… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Field Office Technician (HQ Service Delivery Lead) provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT ... **Preferred Skills** + CompTIA A+ certification + Microsoft Certified: Modern Desktop Administrator + USACE IT environment familiarity + Remote support tools… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while ... meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as the primary escalation point for complex ... support to field offices + Supervise and manage field support operations and technician teams + Ensure compliance with USACE IT policies and security standards +… more
- ABBTECH Professional Resources, Inc. (Dover, DE)
- …+ Expanded experience with accounting/audit/tax/ software such as QuickBooks Online, QB Desktop , Advance Flow, Drake. + Ability to work independently and as part ... of a team. + Strong problem-solving skills. + Ownership and accountability. + Tech -savvy. + Excellent communication skills. + Ability to perform the required work… more