- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking System ,Troubleshooting ... to other IT systems , create and maintain user accounts + Create help desk tickets in the designated ticket tracking system , provide an intimal… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of...day, apprise management immediately and update the problem tracking system with all actions taken within one hour of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD...with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... using IT systems . + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot,… more
- Johns Hopkins University (Baltimore, MD)
- …what is being described, with attention to detail in transcribing communications into help desk ticketing systems . + Must possess strong interpersonal ... calls and documents work efforts in a ticketing system . Ensure timely attention to requests to meet service...environment. + Experience with A/V at live events. + Help desk experience. + Excellent interpersonal skills… more
- Leidos (Fort Meade, MD)
- …network related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems . + Provide first-level contact with ... installation, integration, maintenance testing, operational integrity, or management of networked systems used for the transmission of information in voice, data, or… more
- Select Medical (Hunt Valley, MD)
- …we believe in delivering an excellent patient experience - starting at the front desk . We are seeking an office assistant to maintain the overall appearance of our ... center and assist front desk staff with administrative tasks. **Responsibilities** + Answer and...accurate patient files, electronic medical records (EMR) and billing system information. + Prepare patient intake forms prior to… more