- TEKsystems (Catonsville, MD)
- Description: The Service Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... troubleshooting to triage and/or resolve issues. Experience: + 1-2 years of IT service desk / IT call center experience + 1-2 years of experience working with… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a Help ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** Security+,... Desk Technician with GDIT. A career in… more
- Amentum (Hanover, MD)
- Amentum is seeking a **Help Desk Technician ** to support the DC3 Cyber Training Academy students and staff on the help desk team. We are a leader in ... Ultra** and course development, bring technical expertise, possess excellent customer service skills, and a deep understanding of eLearning. **Responsibilities:** +… more
- Koniag Government Services (Baltimore, MD)
- …Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... and all steps to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** + To perform this job… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) **Certifications:**...Desk Technician IV with GDIT. A career… more
- TEKsystems (Halethorpe, MD)
- …of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home ... Our client is looking to hire a Helpdesk Technician . The daily responsibilities include logging, tracking, and...user calls in a single point of contact help desk environment, and providing assistance to other members of… more
- Koniag Government Services (Baltimore, MD)
- …candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + ... Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public...emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. - In coordination with desk side support and service desk...**Qualifications** **Required Qualifications:** It is required that the Field Service Technician have the following qualifications: +… more
- Glory Global Solutions (Baltimore, MD)
- Field Service Technician - Baltimore, MD City/State Baltimore, MD Location United States/Field based Department Service - Field Service Apply Now ... the future of business transformation. ROLE PURPOSEAs a Field Service Technician , you are the face of...this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A company… more
- Johns Hopkins University (Baltimore, MD)
- …team player. The candidate will be organized and provide an excellent customer service experience for clients. Attention to detail, customer service focus and ... in a ticketing system. Ensure timely attention to requests to meet service level agreements. + Diagnose technical problems through discussions with client; identify,… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- Johns Hopkins University (Baltimore, MD)
- …the card office. Offer suggestions on alternatives that would increase service , reduce cost, and streamline operations. _Project Management/Installation_ + Meet with ... Report and follow up on errors. + Respond to service requests for maintenance and support. + Routine maintenance...+ Two years of related experience, including some help desk experience. + Additional education may substitute for required… more
- Fresenius Medical Center (Baltimore, MD)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients,… more
- Fresenius Medical Center (Pikesville, MD)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- BJs Wholesale Club (Westminster, MD)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more
- Beltway Companies (Baltimore, MD)
- …repairs to medium/heavy-duty trucks efficiently; must have own tools. + Collaborate with the service desk to discuss vehicle issues and repair needs. + Conduct ... division provides an alternative to commercial truck ownership with comprehensive full- service leases, rental trucks, dedicated maintenance, and mobile service … more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... Network Administration. **Clearance Level** + TS/SCI w/FS Poly **Required Certification** + Must possess one of the following certifications: CAP; CND; Cloud+; GSLC; Security+ CE; or HCISPP. **Other Job Specific Skills** + Must be able to communicate… more