- CACI International (Fort Meade, MD)
- …Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Tier 1 /2 Help Desk Specialist to join our team in Fort Meade, MD. ... role is for an IT specialist in support of Tier 1 operations for a large, complex...environment and manage multiple priorities. **Desired:** + Prior Help Desk experience ( 1 -2 years). + Prior IT… more
- COMSO, Inc (Fort Meade, MD)
- …hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a small team providing service availability ... Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph...communicate outage information to co-workers and customers + Provide tier 1 response to customer service… more
- Leidos (Baltimore, MD)
- …individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide ... will work with other members of the Customer Support Service team as well as the Executive Support team...address executive user issues and requests as necessary. Coach Tier 1 agents on how to recognize… more
- TekSynap (Fort Meade, MD)
- …**Preferred / Desired Skills:** + Experience with VTC scheduling / troubleshooting + Tier 1 support experience + Experience with JIRA and Remedy ticketing ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... **Certifications:** Security+ - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and ... CE certifications. + Eight (8) years of experience with Service Management (ITSM) is required. + ITIL 4 platform...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and ... CE certifications. + Two (2) years of experience with Service Management (ITSM) is required. Job Description: + Provides...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem… more
- Synergy ECP (Columbia, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk ) problem identification, diagnosis, and… more
- Synergy ECP (Columbia, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems . Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of… more
- CACI International (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. You will provide Tier 1 (Help Desk ) and Tier 2 (Escalation) ... users in accessing and using IT systems + Provide Tier 1 (Help Desk ) and...understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) + Analyze and resolve complex… more
- RBR-Technologies (Fort Meade, MD)
- …+ Manage the daily activities of configuration and operation of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of ... and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation)… more
- DCCA (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems . Provide Tier 1 (Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems . Provide Tier 1 (Help Desk ) and...understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) . Analyze and resolve complex… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems. + Provide Tier 1 (Help Desk ) and...understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA). + Analyze and resolve complex… more
- Intrepid Solutions and Services (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis, and ... users in accessing and using IT systems. + Provide Tier 1 (Help Desk ) and...to the systems. + Ability to provide quality customer service . **Benefits** **WHAT WE OFFER:** At CIS Secure and… more
- DCCA (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) ... or equivalent IAT Level II certification + Experience working in a customer service / Tier 1 / Tier 2 environment + Dataflow experience Required Education… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of...is required. + Four (4) years of experience with Service Management (ITSM) is required. + Requires DoD 8570… more
- Insight Global (Hanover, MD)
- …IT Specialist to sit fully onsite in Aberdeen, MD. They will be responsible for providing Tier 1 Support. They will be responsible for performing help desk , ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more