- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... Operation. You will be the lead expert for a Tier 1 support team who will serve...Troubleshooting, analyzing, resolving, tracking, escalating and accurately documenting various technical problems + Resolving incidents on first contact, when… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more
- Cinteot (Annapolis Junction, MD)
- …Description: RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Kaizen Approach, Inc (Linthicum, MD)
- …company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical ... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and... 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support . + Document and communicate ... Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3 routing. +… more
- Baltimore City Community College (Baltimore, MD)
- …a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in accordance with ... technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT...weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup… more
- Johnson, Mirmiran, and Thompson Inc. (Hunt Valley, MD)
- …initiate CADD software, related hardware, and any other corresponding CADD assets. + Provide tier 2 on-call technical support + Assist with enforcement of ... CADD standards regarding layering, dimensioning, text annotations, BIM\CIM, and other aspects of CADD usage. + Assist with training sessions and teaching materials for propagating CADD knowledge throughout the organization. Nonessential functions and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support . Provides phone ... support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize...or a bachelor's can be substituted for experience. **Required Technical Skills:** Help desk related technical skills… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Provide ... projects across more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- Kiewit (Baltimore, MD)
- …Type:** Full Time **Position Overview** As a Sr. Scheduler / Project Controls Specialist for Kiewit, you will be part of a project controls team responsible ... from the original estimate into all quantity, cost, and schedule reporting to support earned value claiming and material purchasing. + Ensure work is being… more