- Zoom (Austin, TX)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Realtor (Austin, TX)
- …Key Performance Indicators:** You will define and track key success metrics (eg, customer retention , lead conversion, market share growth) to measure ... the role for you. Join us as our newest ** Lead Product Manager, Premium Buyer** and continue to Love...ensure this premium offering delivers measurable business impact, supports customer recruitment and retention , and maintains a… more
- Oracle (Austin, TX)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Austin, TX)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Austin, TX)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Austin, TX)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Georgetown, TX)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- PagerDuty (Austin, TX)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Realtor (Austin, TX)
- …reporting regularly to leadership. + Continuously optimize programs to improve ROI, lead quality, and customer retention . **Cross-Functional Collaboration** ... product launches and events, you'll execute strategies that grow engagement, retention , and revenue-establishing Realtor.com(R) as the most trusted digital partner… more
- ISC2 (Austin, TX)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Intuit (Austin, TX)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Service Delivery in the Expert Network team. We're looking to grow our team of talented ... mid-market customers and play a key role in driving retention and growth, powering prosperity for our customers through...including hiring waves corresponding with peak season demand. + Lead and own the operational and quality performance across… more
- EMS LINQ (Austin, TX)
- …will be responsible for designing and executing strategies to ensure exceptional customer experiences, driving customer satisfaction, retention , and loyalty. ... with the company's goals and objectives. + Drive initiatives to enhance customer satisfaction, retention , and loyalty through exceptional support experiences. +… more
- SHI (Austin, TX)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Austin, TX)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Oracle (Austin, TX)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased ...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
- Enverus (Austin, TX)
- Customer Success Manager, Power & Renewables Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers ... energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections...sustainable tomorrow. We will be seeking a highly driven Customer Success Manager to join our Sales team in… more
- Wolters Kluwer (Austin, TX)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Capital One (Austin, TX)
- …market share, revenue, cross-sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals. + Ensure that all ... Market Leader, Customer Growth - Business Cards & Payments (TX,...and day-to-day leadership of the team. This role will lead a team of sellers within a specific geographic… more
- Global Foundries (Austin, TX)
- …opportunities, and the chance to network with executives. Summary of Role: The Customer Business Manager Intern Role is part of the extended foundry sales team ... from pre-order to order fulfillment through invoice in achievement of customer satisfaction. Located in Austin, TX. Essential Responsibilities include: + Business… more
- Dodge Construction Network (Austin, TX)
- …+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base ** Customer Retention & Product Adoption** + Build ... to identify champions and build advocacy programs that turn customer success into brand success + Lead ... Customer Success and Product teams to translate customer insights into playbooks that improve gross retention… more