- EDB (Austin, TX)
- …For more information, visit www.enterprisedb.com **Job Description:** Reporting to the Global IT Service Desk Manager, this role will provide outstanding IT ... DB are the customers of our internally facing IT Support teams. Our goal is to provide them with...Our goal is to provide them with exceptional customer service ! Some of the common duties include: **What your… more
- SHI (Austin, TX)
- …management related to the maintenance and support . The Help Desk Analyst will provide excellent customer service to SHI's employees and apply necessary ... **Job Summary** The Help Desk Analyst 's purpose is to provide...to resolve technical issues. This position reports into the Service Desk Manager. This position is required… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Analyst to work on the Service Desk , which is the first line of support...system provisioning. The Service Desk analyst is responsible for resolving support requests… more
- Charles Schwab (Austin, TX)
- … support that cannot be resolved at first contact. We are seeking an **IT Service Support Analyst ** to provide level one support via phone ... as supporting the external Schwab client experience. **The National Service Desk (NSD),** as part of IO&C,...requests (routine service -related tasks). + The NSD Service Support Analyst will start… more
- Eliassen Group (Austin, TX)
- …and other SASS Types of software applications. Responds to incident tickets received from the service desk as well as process change requests and service ... **Technologist/Configuration Analyst ** **Anywhere** **Type:** Contract **Category:** Marketing **Industry:** Insurance...as well. If you are willing to learn and support those tools along with Qualtrics, that would suffice… more
- Prime Therapeutics (Austin, TX)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Prime Therapeutics (Austin, TX)
- …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more
- Amazon (Austin, TX)
- …escalation process for systems outages and submit problem tickets to the hot desk , and initiate appropriate tactics to ensure service levels are maintained ... invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety. The...must clearly communicate to all stakeholders' timelines, description of service quality, risks, and resources needed. Key job responsibilities… more
- TEKsystems (Austin, TX)
- …all of their locations. As IT Operations goes, their team has a one-stop shop for Service Desk and Desktop support issue resolution. This person will be ... a mix of tickets and projects. As a Desktop Support Analyst , you will be instrumental in...hire onboarding, including account creation, phone provisioning, computer and desk setup. * Mentoring team members. * Ensuring we… more