- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/help-desk- technical - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5410_ **Category** _Administrative Services/… more
- FranklinCovey (Austin, TX)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Concentrix (Austin, TX)
- …or GED required + Minimum of 1 to 3 Years of experience in Call Center Customer Service , Technical Support , Office Administrative, Social Media related ... join our purpose, people as passionate about providing exceptional customer service experiences as we are. **CAREER...WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service… more
- TEKsystems (Austin, TX)
- …in communication and collaboration technologies. Skills Windows 10, Troubleshooting, Active directory, Customer service , Technical support , Office 365, ... client in Austin, TX is looking for a Desktop Support Specialist to join their team! Responsibilities *... + Experience working within an enterprise environment + Technical skills: O365, MAC OS, Windows OS, application deployment… more
- Global Foundries (Austin, TX)
- …team as a Field Application Engineer. You will have responsibility for providing technical support to GlobalFoundries customers. Specifically, you will work with ... About GlobalFoundries GlobalFoundries (GF) is a leading full- service semiconductor foundry providing a unique combination of...teams and stakeholders to match GF technology offerings with customer requirements + Assist customers with technical … more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Amazon (Pflugerville, TX)
- …facilities. Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, ... professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who...support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology… more
- HP Inc. (Austin, TX)
- **Job Summary** * This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for ... specialized systems. * Leads direct post-sales technical support for end users and organization's authorized service...products in Customer base, account management, computer customer support , on site customer … more
- Confluent (Austin, TX)
- …sessions, on-site visits, etc.) **What You Will Bring:** + Demonstrated success in Customer Success, Customer Support or Professional Services function for ... Platform. Data Connects Us. **About the Role:** The Senior Customer Success Technical Architect serves as the...function as the primary point of contact for all technical , product and support questions on a… more
- Amazon (Austin, TX)
- …on a global scale, please apply! About the team The mission of the CET team within Customer Service is to create earth's best customer service solutions ... Description Amazon's Customer Engagement Technologies (CET) team is at the...Technologies (CET) team is at the forefront of intelligent self- service and automation, leveraging cutting-edge GenAI technologies. We are… more
- Mitsubishi Chemical Group (Austin, TX)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Austin, TX)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Amazon (Austin, TX)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching...achieve. Basic Qualifications - 3+ years of telephony porting technical support experience - Bachelor's degree in… more
- Verint Systems, Inc. (Austin, TX)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Amazon (Austin, TX)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best... issue at the first contact and improve our customer and associate experiences. You will navigate technical… more
- Rocket Software (Austin, TX)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Amazon (Austin, TX)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Fujifilm (Austin, TX)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- ThermoFisher Scientific (Austin, TX)
- …+ Experience in a Field Service , Quality, Process Engineer, Depot Repair and/or Technical Support role. + In lieu of experience in one of the above ... making. **How you will make an impact:** As a Technical Support Product Specialist, you will provide...with inter-functional teams such as R&D, depot repair, field service , customer service , and quality… more
- Trellix (Austin, TX)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more