- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- Lithia & Driveway (Plymouth, MI)
- …Suburban Cadillac of Plymouth Suburban Cadillac of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our dynamic ... team of professionals!If you are a customer service professional with great people and...is better than ever, and we need an additional Service BDC Representative/ Call Center Specialist… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- AECOM (Detroit, MI)
- …Join us. **Job Description** **AECOM** is seeking a **Traffic Monitoring Specialist / Dispatcher / Call Center ** to be based in **Detroit, MI** . This is for a ... TV systems/ cameras, detectors, etc. + Act like an emergency dispatcher within a call center environment dispatching responders via a two-way radio system to… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative! Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you ... for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... or GED equivalent required. + Two (2) years of customer service experience. + An Associate's degree...helpful. + Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- City of Detroit (Detroit, MI)
- Customer Service Quality Assurance Analyst (EMT) Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4778806) Apply Customer Service ... honor reversion rights for internal candidates. JOB DESCRIPTION: The Customer Service Quality Assurance Analyst (CSQAA) is...The CSQAA will assist in developing, creating, and implementing call center quality processes and procedures; as… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... and dispatch patrol personnel in response to calls for service in the center . + Maintain electronic...ability to lead, facilitate, plan, document, and organize. + Customer Focus - Is dedicated to meeting the expectations… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more
- Henry Ford Health System (Detroit, MI)
- …appointments for specified practice groups and/or multiple locations in a busy call center . Performs new patient registration; updates registration and insurance ... school diploma or GED equivalent required. + Two years customer service experience. + An Associate's degree...Information + Organization: Corporate Services + Department: Ambulatory Contact Center + Shift: Day Job + Union Code: Not… more
- PNC (Livonia, MI)
- …execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help ... them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda… more
- Hart Medical Equipment (Southfield, MI)
- …Hart Medical Equipment offers a competitive salary and benefits package. EOE Customer Service Respiratory Coordinator SUMMARY: Provides exceptional service ... to meet or exceed department metrics while providing excellent customer service . * Works closely with the...employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind… more
- The Childrens Place (Dearborn, MI)
- …goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- CSL Plasma (Lincoln Park, MI)
- …**Experience** * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- CSL Plasma (Highland Park, MI)
- …**Experience** * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- CSL Plasma (Westland, MI)
- …required * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... * Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to...answer the telephone and answer callers question or transfer call to appropriate staff member. * Maintains alertness and… more
- R1 RCM (Detroit, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative** , you'll work to help our ... **Location: Onsite at Ascension St. John Hospital & Medical Center ** **Shift Hours: PRN, part-time, on- call Friday...**Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and… more
- Molina Healthcare (Detroit, MI)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Percepta (Dearborn, MI)
- …**What You Bring to the Role** * Six (6) months of customer service /sales experience in a contact center operations environment desired * Experience with ... culture. **What You'll Be Doing** The Guides provides exceptional customer service support for the Rewards Programs,...customer . * Document all actions in the appropriate call tracking system. * Identify and relay to Team… more