- Victory Packaging (Dayton, NJ)
- The Opportunity: The Customer Service Advocate will serve as a support for the New Jersey branch will be responsible for receiving and processing material ... you need to succeed: * Some college preferred. * Six (6) months customer service experience or six (6) months experience in an office environment * Analytical… more
- Innomotics LLC (Trenton, NJ)
- …of more sustainable, energy efficient solutions? Deal, let's go! **The role.** As a Customer Service Advocate (CSA) you will be representing and championing ... If you are the successful candidate, you will report to the New Kensington Customer Service Manager and will be a vital part of supporting the Innomotics New… more
- SHI (Trenton, NJ)
- …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
- CVS Health (Trenton, NJ)
- …triage, connecting members with appropriate care team personnel including care managers and customer service when needed + Ability to be agile, manage multiple ... within member records is preferred + 2 years of experience preferably in customer service , telemarketing, Medicaid, and/or sales + Call center experience… more
- Verint Systems, Inc. (Trenton, NJ)
- …and meets or exceeds defined renewal and upsell targets. + Provides exemplary Customer service based on strong product and industry knowledge and assumes ... the " customer advocate " role for escalations, upgrades, services engagements. + Ensures customer maximizes the resources and processes in Verint to achieve… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Verint Systems, Inc. (Trenton, NJ)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- HealthEdge Software Inc (Trenton, NJ)
- …outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible ... work experience + Bachelor's Degree or equivalent experiencedemonstratingproject management and customer service skills in a technical environment + Experience… more
- Novo Nordisk (Plainsboro, NJ)
- …the integration of traditionally siloed data sources-such as social media, field, customer service , surveys, and advanced analytics-into a unified program that ... customer feedback from various sources (surveys, social media, customer service interactions, etc.) to identify trends,...strategies + Customer Advocacy: Serve as a customer advocate within the organization, promoting a… more
- Mitsubishi Chemical Group (Trenton, NJ)
- **Technical Service & Applications Development Engineer (1768)** + Title:Technical Service & Applications Development Engineer + Group Company: Mitsubishi ... that motivates people, creates teamwork and encourages close collaboration with our customer and suppliers. We maintain a strong investment in our associates and… more
- S&P Global (Princeton, NJ)
- …Role:** **Grade Level (for internal use):** 15 **Head of Software Engineering: Self Service Platforms** The Head of Software Engineering: Self Service Platforms ... in our strategic transformation from single application development to a self service platform-centric approach. The Self Service Platform teams will architect… more
- TD Bank (Trenton, NJ)
- …years related experience required + Teller experience (Preferred) + Cross trained to take customer transactions + Superior Customer Service skills + Strong ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...with proactive insights & recommendations + Serves as a Customer advocate in providing Customer … more
- Comcast (Willow Grove, PA)
- … customer data base. This data base drives internal billing, inventory, and customer service systems + Manage customer escalations for Product, ... contract. The Director Client Services Executive is the advocate for the customer within Comcast and...to interface with all aspects of the company that service the contract and the customer (ie… more
- HealthEdge Software Inc (Trenton, NJ)
- …it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience ... (SLA) times. + Act as an escalation point and advocate for critical customer issues, collaborating with...verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers… more
- Alphabroder (Trevose, PA)
- …this role will work hand in hand with our field outside sales team and provide customer service support to drive revenue and enhance the customer experience. ... relationships within assigned territory serving as the customers internal advocate to ensure they receive the highest level of...+ Account Manager must maintain an elevated level of customer service with a focus on quick… more
- FranklinCovey (Trenton, NJ)
- …understand the learning environment, learner profile, and program timeline. + Advocate solutions by aligning relevant content, technology, and services and clearly ... + Coordinate with internal teams (sales, services, product, and tech support) and advocate for client needs and issue resolution. + Occasional travel for client and… more
- GS1 US (Ewing, NJ)
- …functional areas/business teams, helping to identify and resolves account issues (billing, customer service , merger & acquisition activities). A few more ... assigned key accounts. + Provides 'one face to the customer ' for GS1 US. + Works to advocate...areas/business teams. + Identifies and resolves account issues (billing, customer service , merger & acquisition activities). Education… more