Customer Service Representative - HCB Ops CVS Health (Raleigh, NC) …new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system. -Educates providers on our self-service ... lawsuits. -Handles extensive file review requests. -Assists in preparation of complaint trend reports. -Assists in compiling claim data for customer audits.… more CVS Health (02/22/25) - Save Job - Related Jobs - Block Source 1