- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ENFRA (Durham, NC)
- …than just values-they are the pillars of our continued success. **Overview** The Service Manager is responsible for all field labor, materials, profit, loss, ... classification protected by law. Submit a Referral (https://careers-enfra.icims.com/jobs/8357/ service - manager -%28commercial-hvac-operations%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834357758) **Job Locations** _US-NC-Durham_ **ID**… more
- Ross Stores, Inc. (Raleigh, NC)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- ENFRA (Durham, NC)
- …more than just values-they are the pillars of our continued success. **Overview** The Service Project Manager is responsible for overseeing all aspects of the ... ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our...subcontracts cost codes. + Submits to business unit operations manager for approval. + Conducts monthly reports and cost… more
- National Power, LLC (Raleigh, NC)
- National Power is seeking an experienced Owners Representative Manager ("OR Manager ") to ensure the success of its critical infrastructure operations. The OR ... Manager will serve as the primary liaison between the...preferred) + 8+ years of experience in critical infrastructure service management, with at least 3 years in a… more
- ServiceNow, Inc. (Raleigh, NC)
- …to make the world work better for everyone. The Strategic Growth Sr. Manager , Global Revenue Programs (Elevate), plays a pivotal role in executing and scaling ... + 7-10 years of experience in Business strategy, Program management, Deal Desk or GTM strategy within enterprise environments (ideally SaaS or technology). +… more
- IQVIA (Durham, NC)
- …a way that they look to IQVIA as a trusted partner. **ESSENTIAL FUNCTIONS** Client service (40%) + Act as main point of contact for the client during study ... the implementation and review of the data changes Help desk support (20%) + Review Helpdesk tickets that get...management experience required + Experience working in a customer service environment preferred + Strong customer service … more
- Sunstates Security (Raleigh, NC)
- …and basic MDM workflows + Experience working with telecom carriers and mobile service plans + Experience with IT help desk ticketing systems Requirements ... Security has established a reputation for providing excellent customer service and quality work environments for its team across...and iPads and is part of the IT Help Desk team. The position focuses on device provisioning, enrollment,… more
- Lowe's (Garner, NC)
- …cash in the bank, and handles register pulls and loans + Monitors Customer Service desk activity, supporting when needed + Performs payroll closeout process + ... Service and Returns Desks, Head Cashier posts, PUIS Desk , Money Room) + Researches shortages or overages, deposits...these activities during the overnight shift during which this manager is often the only key carrying manager… more
- North Carolina Central University (Durham, NC)
- …Details** Position Information **Position/Classification Title** Student Residence Hall Manager (R&B Included) **Working Title** Area Coordinator **Position Number** ... Maintenance Technicians) and over 75 student staff (resident Assistants and Work-Study Desk Assistant). The Department is responsible for contracts for room, repairs… more
- Sunstates Security (Morrisville, NC)
- …1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're ... security and receptionist experience who is able to provide excellent customer service and communication skills, maintain security protocols, and serve as the first… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- ENFRA (Durham, NC)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth not just for our business, but for ... and solutions development to project delivery team and Team Manager on a regular basis. * Execute and complete...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- H&R Block (Cary, NC)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- Fresenius Medical Center (Cary, NC)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... supplies, gowns, linens etc. Inspects all equipment and notifies manager of malfunctions. + May give manager ...perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients,… more
- Datavant (Raleigh, NC)
- …accuracy and providing customers with the highest quality product and customer service . Associate must at all times safeguard and protect the patient's right ... cost covered - Full-time, Mo-Fri 7:30 am-4:00pm - Front desk processing medical records requests - Full benefits: PTO,...have valid DLWhat We're Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office,… more
- GovCIO (Raleigh, NC)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more