- First Horizon Bank (Winston Salem, NC)
- … of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports and ... to be the best at serving their customers one opportunity at a time. **SUMMARY** The Performance Manager's primary focus is coaching, development and performance… more
- Reynolds American (Winston Salem, NC)
- …+ Identify and address learning and development needs with L&D partners + Coach line managers on employee performance issues and documentation. + Co-facilitate ... facilitate smooth transitions. **Talent Management:** + Collaborate with the Center of Excellence (CoE) to execute talent strategies. +...talent review meetings and performance panels. **Talent Engagement:** + Manage the engagement survey… more
- XPO, Inc. (Kernersville, NC)
- …+ Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions + Ensure production goals are met by ... workplace policies and procedures and enforce compliance to optimize network performance + Ensure customer freight is processed, handled, loaded and delivered… more