- Zoom (Albany, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Trustco Bank (Slingerlands, NY)
- …products, and much more! **About the Head Teller Role** The Head Teller provides exceptional customer service while accurately and efficiently completing ... and privacy policies, maintaining the highest standards of confidentiality. The Head Teller oversees daily teller operations , supervises teller staff,… more
- Wolters Kluwer (Albany, NY)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Oracle (Albany, NY)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- XPO, Inc. (Albany, NY)
- Supervisor, Freight Operations Requisition Id: 384092 Business Unit: LTL Location: Albany, NY, US, 12205 **Hours: This position will primarily be an Outbound ... pm** **What you need to succeed as a Freight Operations Supervisor at XPO** Minimum qualifications: + 2 years...XPO** Minimum qualifications: + 2 years of related work experience ina warehouse, distribution, supply chain, transportation or similar… more
- Brink's (Albany, NY)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Albany, NY)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- ANS Advanced Network Services LLC (Menands, NY)
- …subject matter experts who ensure that each project is completed to customer specifications on-time and on-budget. With demonstrated success with small projects, all ... land builds, and campus wireless deployments, ANS personnel have the specific experience needed for whatever mission critical communications project you may have.… more
- Vontier (Albany, NY)
- …Are you dedicated to collaborating with a cross functional team to provide a first-class customer experience ? If so, come join the Gasboy Field Engineer Team as ... industrial fueling industry. **About the Opportunity** Reporting to the customer operations manager, the Gasboy Field Engineer...will play a critical role in continuously improving the customer experience . As a key member of… more
- Trustco Bank (Troy, NY)
- …In this role, you'll oversee all aspects of branch performance-from sales and customer service to lending, operations , and security. You'll inspire and coach ... strategic business growth. **Key Responsibilities** + Lead and manage all branch operations , ensuring exceptional customer service and operational excellence. +… more
- Vontier (Albany, NY)
- …benefit. + Ability to interact at all levels in distributor and end customer /prospect organizations from c-suite to operations staff to successfully navigate and ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...our sales strategy with distribution partners. We continue to experience growth and are looking for a talented and… more
- Trustco Bank (Albany, NY)
- …seamless operation of our branch, fostering a trusted environment, and elevating the customer experience . This pivotal role offers the chance to influence our ... Manager's shoes during their absence, managing staff, and maintaining smooth day-to-day operations . + Team Supervision: Overseeing Head Teller and Teller teams,… more
- Vontier (Albany, NY)
- …to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely ... functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer … more
- STG International (Schenectady, NY)
- …EXPERIENCE AND SKILLS: * Must have exceptional diplomatic communication skills and experience in handling difficult customer situations. * Preferred one to ... key stakeholders. The Clinic Manager's primary responsibility is to manage the day-to-day operations of the clinic and to directly supervise and provide direction to… more
- Ford Motor Company (Albany, NY)
- …goals and dealer needs. + Work with the head of Digital Retail Experience and Dealer Operations to design and implement a plan for dealer adoption, ... for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this is the opportunity for… more
- Oracle (Albany, NY)
- …basic scripting. + Experience with analytics tools. + Coursework or experience in machine learning, forecasting, optimization, or operations research. + ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Trane Technologies (Latham, NY)
- …+ **Responsible for documenting point to point verification, sequence of operations validation and job close out requirements.** + **Represents the company ... by serving as the direct customer contact and is responsible for servicing products and...is required. Typically requires at least 7 years of experience in HVAC/Controls. Technical School or formal training is… more
- STG International (Schenectady, NY)
- …handling difficult situations with diplomacy and professionalism to ensure a positive customer experience . * Knowledge of specialized terminology associated with ... patients' privacy, rights, and safety. * Applies the basic concepts of customer service techniques, cultural diversity and age specific characteristics. * Documents… more
- VCA Animal Hospitals (Latham, NY)
- …resources, and discretionary activities that serve to support effective business operations . Applicant must be a reliable self-starter, motivated by a challenging, ... fast-paced environment. Strong candidates will have supervisory experience , a positive attitude, a friendly demeanor towards both animals and people, will be detail… more