- Insight Global (Wilsonville, OR)
- …Wilsonville OR is looking for a Tier 1 Helpdesk Technician to join their Service Desk team. This role will be responsible for troubleshooting internal ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...handling 20+ tickets/week - Great over the phone customer service - Must be able to stand and walk… more
- BAE Systems (Portland, OR)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more